JOHN STANLEY DEPEINE
GREENACRES,FL
Summary
Dynamic and results-driven professional with a strong background in security and financial services, particularly with experience at Marksman Security and JP Morgan Chase & Company. Demonstrated success in premises patrol and developing strong relationships, contributing to improved safety and customer satisfaction. Proficient in CCTV surveillance and experts in client relationship management, consistently meeting goals with integrity and attention to detail. Eager to apply my skills in law enforcement to safeguard my family, community, and country.
Overview
7
7
years of professional experience
Work History
Security Officer
Marksman Security
04.2023 - Current
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Branch Relationship Banker
JP Morgan Chase & Company
12.2022 - Current
- Made introductions to partners to help meet customer's broader financial needs.
- Grew book of business through proactive outreach.
- Explained and demonstrated self-service mobile options to customers.
- Conducted needs-based conversations to identify customer credit, deposit and investment requirements.
- Built relationships with customers by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Cultivated strong customer relationships by providing tailored advice and services.
- Analyzed customers' financial information to deliver personalized account guidance.
- Educated and worked with clients on ROI terms to find accurate solutions.
Relationship Banker
TRUIST BANK/SUNTRUST
04.2019 - 11.2022
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Adapted products and services to suit customers' changing financial circumstances.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Cultivated strong customer relationships by providing tailored advice and services.
- Analyzed customers' financial information to deliver personalized account guidance.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Monitored accuracy of customer information in system.
- Explained account terms and conditions to customers.
- Collected customer information and completed new account forms.
- Activated new accounts and issued customer identification numbers.
- Verified customer identity and reviewed documentation for accuracy.
Automotive Sales Consultant
Schumacher Auto GROUP
04.2018 - 12.2018
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of Arts - Business Administration And Management
Palm Beach State College
Lake Worth, FL12-2016
High School Diploma -
LYCEE ALEXANDRE PETION
PORT-AU-PRINCE, HAITI07-2011
Skills
- Staff Management
- Personnel screening
- Premises patrol
- Access Control
- Investigation documentation
- Visitor tracking
- Identification verification
- Crime Prevention
- CCTV Surveillance
- Theft prevention training
- General security
- Report Generation
- Detail Oriented
- High level of integrity
- Interior and exterior patrol
- Relationship building and management
Languages
HAITIAN CREOLE
Native or Bilingual
Timeline
Security Officer
Marksman Security
04.2023 - Current
Branch Relationship Banker
JP Morgan Chase & Company
12.2022 - Current
Relationship Banker
TRUIST BANK/SUNTRUST
04.2019 - 11.2022
Automotive Sales Consultant
Schumacher Auto GROUP
04.2018 - 12.2018
Associate of Arts - Business Administration And Management
Palm Beach State College
High School Diploma -
LYCEE ALEXANDRE PETION
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