JohnTaylor Pelletier
Mount Pleasant,WI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
1. Manager at Tundra Tobacco (01/2022 - Present)
- Developed productivity strategies, managed daily operations, and launched a website to increase store traffic.
2. Machine Operator/Material Handler at Ligum (05/2021 - 08/2021)
- Operated machinery, maintained safety protocols, and performed quality checks on products.
3. Warehouse Worker/Forklift Operator at Goodwill Industries (04/2019 - 05/2021)
- Handled materials, followed safety protocols, and trained new employees.
4. Seasonal Warehouse Worker/Customer Service at Phantom Fireworks (05/2020 - 07/2020)
- Managed inventory, unloaded shipments, and maintained stockroom organization.
5. Convenience Store/Gas Station Clerk at Bob's Mobile (12/2017 - 08/2018)
- Provided customer service, stocked shelves, and managed inventory.
6. Cashier/Dishwasher/Sanitation at Culver's (10/2014 - 08/2015)
- Served food, maintained cleanliness, and ensured compliance with health codes.
Overview
10
10
years of professional experience
Work History
Manager
Tundra Tobacco
01.2022 - Current
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
- Maintained high standards of quality control to ensure customer satisfaction
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Managed multiple projects simultaneously within established timelines
- Created and launched their website, resulting in increased foot traffic to store locations - tundratobacco.com.
Machine Operator/Material Handler
Ligum
05.2021 - 08.2021
- Operated various types of machinery, including a Lathe, forklifts and cranes, to ensure efficient production processes
- Maintained a clean and organized work area, following safety protocols at all times
- Demonstrated strong attention to detail in inspecting raw materials for defects or inconsistencies before initiating the production process
- Performed quality checks on finished products to ensure adherence to specifications and standards
- Loaded and unloaded materials onto machines or conveyors for processing
- Ensured proper labeling, packaging, and storage of finished products according to company guidelines.
Warehouse Worker/Forklift Operator
Goodwill Industries
04.2019 - 05.2021
- Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
- Closely followed all safety protocols when handling heavy machinery or working at heights
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Assisted in training of new warehouse employees on proper procedures for handling materials and operating equipment
- Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
- Safely stored hazardous materials according to OSHA regulations and company guidelines
Seasonal - Warehouse Worker/Customer Service
Phantom Fireworks
05.2020 - 07.2020
- Maintained accurate inventory records by conducting regular stock counts and reconciling discrepancies
- Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to demand
- Utilized forklifts and pallet jacks to safely transport heavy items and optimize storage space
- Maintained cleanliness and organization of stockroom area, adhering to safety guidelines at all times.
Convenience Store/Gas Station Clerk
Bob's Mobile
12.2017 - 08.2018
- Provided exceptional customer service to all store patrons, ensuring a positive shopping experience
- Stocked shelves and maintained inventory levels to ensure product availability for customers
- Monitored expiration dates of perishable items and rotated stock accordingly to minimize waste
- Assisted in receiving and inspecting merchandise deliveries, verifying accuracy of shipments.
Cashier/Dishwasher/Sanitation
Culver's
10.2014 - 08.2015
- Prepared and served food and beverages to customers in a timely and efficient manner
- Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
- Provided excellent customer service by addressing customer inquiries, concerns, and special requests
- Ensured compliance with health codes regulations by following proper hygiene practices.
Skills
- Attention to Detail
- Time Management
- Complex Problem-Solving
- Staff Management
- Staff Training and Development
- Strategic Planning
- Teamwork and Collaboration
- Customer Service
- Computer Skills (HTML, C, Solidworks, MS Office)
- Effective Communication
- Adaptability and Flexibility
- Multitasking Abilities
- Organizational Skills
Timeline
Manager
Tundra Tobacco
01.2022 - Current
Machine Operator/Material Handler
Ligum
05.2021 - 08.2021
Seasonal - Warehouse Worker/Customer Service
Phantom Fireworks
05.2020 - 07.2020
Warehouse Worker/Forklift Operator
Goodwill Industries
04.2019 - 05.2021
Convenience Store/Gas Station Clerk
Bob's Mobile
12.2017 - 08.2018
Cashier/Dishwasher/Sanitation
Culver's
10.2014 - 08.2015
High school or equivalent - Computer Science, Intro to Business, and General Education
Union Grove High School
Education
High school or equivalent - Computer Science, Intro to Business, and General Education
Union Grove High School
Union Grove, WI01.2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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