Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Johre Parker

Conway,SC

Summary

Dynamic and results-oriented professional with extensive experience in high-pressure, fast-paced environments. Expertise in planning daily operations, staffing, and inventory management, along with a strong ability to identify and address the needs of customers and partners. Committed to delivering an exceptional Starbucks experience while advocating for quality and service excellence. Aiming to leverage leadership skills as a Store Manager at Starbucks, dedicated to empowering baristas to enhance their craft and cultivate a shared passion for coffee.

Overview

8
8
years of professional experience

Work History

Shift supervisor

Starbucks
Conway, SC
09.2025 - Current
  • Lead and manage partners during shifts, ensuring adherence to Starbucks’ standards of service, quality, cleanliness, and efficiency.
  • Always leads with JOY, committed to the partners and upholding the coffeehouse code of conduct
  • Coaching partners on company policies, procedure, product knowledge and customer service
  • Fostering a positive and inclusive work environment by maintaining the third place and connecting with partners when problems arise.
  • Conduct Cash handling procedures, including managing cash flow and reconciling daily sales through use of the tools Starbucks has provided (Cash Management, Daily Sales report, etc.)
  • Support the store manager through providing clear, specific, timely and respectful feedback on staff performance and opportunities for improvement as well as recognizing changes in employee morale.
  • Monitor inventory levels, place orders, and maintain product freshness, minimizing waste and maximizing profitability
  • Provide outstanding service by greeting customers, answering questions and ensuring customers have a hassle free transaction.

Barista

Starbucks
Chappaqua, NY
08.2021 - 02.2022
  • Operated various equipment, such as espresso machines, blenders, and ovens, while maintaining cleanliness and following safety guidelines.
  • Prepared and served beverages and food items according to Starbucks ‘recipes and quality standards, consistently providing exceptional customer service
  • Educated customers about Starbucks products, promotions, and loyalty programs, driving up selling opportunities and enhancing customer satisfaction
  • Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.

Full Time Assoc./Logistics

Polo Ralph Lauren #1 Flagship Store
Woodbury Commons/New Windsor, NY
08.2018 - 06.2021
  • Managed a 25+-person team of part time associates reinforcing Ralph Lauren dress code and policy
  • Designed layouts for storing company merchandise based on customer demand, sales and ergonomic principles to ensure that employees could work comfortably and efficiently.
  • Adhered to the corporate office mandated seasonal floor sets and ensured its diligent implementation
  • Processing and expediting the delivery of company merchandise based on sales and BOH stock.
  • Represented the Ralph Lauren brand by modeling clothing designs in a way that adheres to the company

Education

Business Administration

Orange County Community College
Middletown, NY

Skills

  • Leadership and team management
  • Cash Handling
  • Task and Time management
  • Shift Scheduling
  • Strong interpersonal skills
  • Customer Service and communication skills
  • Knowledge of craft
  • Attention to Detail
  • Team player
  • Teamwork-oriented
  • Inventory Control

Accomplishments

Leadership & People Development

ADP

  • Completed an accelerated leadership curriculum focused on operational excellence and high‑performance team development
  • Strengthened coaching, feedback, and performance‑management skills through hands‑on leadership assignments
  • Successfully led teams through change, new initiatives, and evolving business priorities
  • Participated in high‑impact learning modules that deepened my understanding of Starbucks and its long‑term business strategy

Timeline

Shift supervisor

Starbucks
09.2025 - Current

Barista

Starbucks
08.2021 - 02.2022

Full Time Assoc./Logistics

Polo Ralph Lauren #1 Flagship Store
08.2018 - 06.2021

Business Administration

Orange County Community College
Johre Parker