Joiuana Johnson

• Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
• Improved warehouse organization by accurately stowing inbound items in designated locations.
• Ensured accurate inventory counts by diligently scanning and recording all incoming products.
• Separated damaged items from functional ones before placing on shelves.
• Proactively addressed potential safety hazards by reporting issues promptly to supervisors for resolution.
• Supported safety initiatives through strict adherence to company policies and procedures during the stowing process.
• Facilitated smooth workflow between departments by promptly addressing any discrepancies found during the stowing process concerning paperwork or product information provided from other teams.
• Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
• Expedited order processing times by swiftly moving received products from receiving docks to appropriate storage areas.
• Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
• Ensured compliance with federal, state, and local regulations regarding proper handling and storage of products within the warehouse facility.
• Maintained high standards of cleanliness in the warehouse, promoting overall operational efficiency.
• Enhanced team efficiency through consistent communication and collaboration with fellow stowers and supervisors.
• Optimized warehouse space utilization by reorganizing product placement based on demand trends and seasonal fluctuations.
• Contributed to a positive workplace culture by fostering strong relationships with coworkers and management.
• Utilized warehouse equipment such as forklifts, pallet jacks, and hand trucks to effectively transport goods within the facility.

Led kitchen team effectively.

• Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
• Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
• Reduced food waste by properly storing ingredients and monitoring expiration dates.
• Followed orders from head chef to establish productive and timely preparation of meals.
• Supported the success of daily operations by assisting chefs with ingredient prep work as needed.

• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
• Reduced shipping errors by thoroughly checking each item before packaging for shipment.
• Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
• Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
• Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.

• Maintained high attention to detail in fulfilling orders.

• Operated pallet jack to position orders at dock for loading and received training on scissor lift operation.

• Advanced to roles involving order picking and sorting.

• Sorted items efficiently and placed them on conveyor belts.

• Provided assistance to clients
• Answered phone and assisted customers with changes
• Assisted customers in person
• Explained products and benefits
• Operated the cash drawer
• Confirmed payments, refunds, etc.
• Resolved payment and order disputes
• Provided excellent technical support

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.