Jolanda Mendoza
Tullahoma,TN
Summary
Proven to excel in fast-paced environments, I significantly contributed to team productivity and customer satisfaction at TE Connectivity Corporation. Skilled in cash handling and demonstrating exceptional teamwork, I consistently met production targets and resolved issues, enhancing operational efficiency by over 30%. My problem-solving abilities and dedication to quality assurance set me apart.
Overview
9
9
years of professional experience
Work History
Cashier Assistant
Lowes Home Improvment
05.2024 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Removed trash, swept, and mopped floors for professional appearance.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Retrieved items for customers and verified prices.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
- Monitored store for suspicious activity and reported security concerns for prompt action.
- Performed cash, card and check transactions to complete customer purchases.
Production Worker
Mds Foods
05.2021 - 12.2023
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
Assembly Line Worker
TE Connectivity Corporation
01.2016 - 04.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Assisted quality assurance by inspecting items and removing defective parts.
- Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
- Conducted quality assurance inspections on finished components and identified issues.
Education
Goliath Academy
Tampa, FLSkills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Cash Handling
- Critical Thinking
Languages
Spanish
Elementary
Timeline
Cashier Assistant
Lowes Home Improvment
05.2024 - Current
Production Worker
Mds Foods
05.2021 - 12.2023
Assembly Line Worker
TE Connectivity Corporation
01.2016 - 04.2020
Goliath Academy