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Associate Principal Engineer

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Highly motivated professional, with an outstanding work ethic and willingness to learn any new skills. Utilizes effective communication and hands-on training to ensure mastery and consistency in the work. Background includes customer service, artistic collaboration, work with children, and an extensively diverse background in fast paced work environments.

Dynamic Shift Leader with a proven track record of reviewing team tasks to ensure exceptional quality and performance. Recognized for engaging coaching and effective employee training that maximizes productivity and fosters a collaborative work environment. Currently pursuing a degree in Economics and Business at Arizona State University, with a strong desire to leverage skills and knowledge as an Assistant Store Manager. Eager to contribute to team success and drive operational excellence in a new role.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Motivated and reliable supervisor with expertise in upholding standards while driving team performance. Skilled in coaching and mentoring others to deliver exceptional customer experience, creating a positive work environment. Recognized for maintaining operational efficiency, ensuring satisfaction, and adhering quality, cleanliness, and safety standards. Committed to creating a welcoming experience for customers and staff while achieving store goals.

 Motivated and disciplined EMT-B with hands-on experience as a Fire Cadet, strong leadership skills as an Aquatics Supervisor, and customer-facing communication skills from door-to-door sales. Brings a blend of emergency response knowledge, team supervision, and confidence working with the public. Reliable, adaptable, and committed to safety and high performance. 

Project manager with extensive experience at Liberty Mutual, specializing in cross-functional collaboration and stakeholder engagement. Achieved ~$170M in actionable insights and earned the President’s Award for exceptional performance. Proficient in project management and team leadership, consistently delivering results through innovative problem-solving and effective relationship building.

Dynamic Transportation Operations Manager with a proven track record at NDCP, excelling in fleet management and route optimization. Enhanced delivery efficiency through strategic planning and effective team leadership, achieving significant cost savings. Committed to safety compliance and continuous improvement, fostering a collaborative environment that drives operational success.

I bring my four plus years of experience as a Starbucks partner to the table. My favorite part about the job is connecting with our customers, as I genuinely enjoy doing it, I do it naturally, and enjoy creating that experience for them. I've worked very busy drive-throughs in several different districts throughout the area, this experience has made me very strong in every position on the floor as well as dealing with certain situations that arise throughout the shift such as customer complaints. Skilled in mentoring new staff and maintaining cleanliness standards, I thrive in high-pressure environments, ensuring exceptional service and fostering a welcoming atmosphere.

Experienced with developing and delivering barista training programs tailored to individual and team needs. Utilizes effective communication and hands-on training methods to ensure skill mastery and consistency in service. Track record of fostering teamwork, improving operational efficiency, and maintaining high standards of customer service.

Developed training and leadership skills in fast-paced coffeehouse environment, focusing on quality and consistency. Passionate about fostering growth and sharing knowledge, with strong emphasis on effective communication and team collaboration. Seeking to transition into new field where these skills can be utilized and further developed.

Joleanne Gonzales

Summary

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Barista Trainer

Head Hostess/Food Delivery Driver

Kids Connection, Leader

Education

Bachelor of Arts - Fashion Apparel Technical Design

High School Diploma -

Skills

Certification

Timeline

Barista Trainer

Head Hostess/Food Delivery Driver

Kids Connection, Leader

Bachelor of Arts - Fashion Apparel Technical Design

High School Diploma -

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