Jolee Dixon
Tyler,TX
Summary
Decisive employee that's always ready to take on new challenges to help this great company succeed. Proactive, highly skilled in Quickbooks and great customer service. Known for having a dynamic work ethic and being a team player. I am also hardworking, reliable, highly organized, proactive and punctual with a team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Office Assistant
Kyle McGill's T&P Service, LLC.
Frankston, Texas
05.2023 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to multiple departments as needed.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assist with administrative tasks related to scheduling appointments, invoicing customers.
- Handled invoicing, billing, and collections for all assigned accounts.
Student Esthetician/Apprentice
Aveda Institute-Dallas
Dallas, Texas
10.2022 - 04.2023
- Provided excellent customer service and skincare treatments to clients.
- Educated clients on skin care procedures and products.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Set up patient rooms and sterilized equipment.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Recommended home care regimen for desired results.
- Used magnifying lamps or visors to evaluate and examine client skin condition and appearance.
Office Assistant
Kyle McGill's T&P Service, LLC.
Frankston, TX
01.2021 - 08.2022
- Experience in Quickbooks and Excel
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Received, price-labeled, and stocked all inventory.
- Organized files, developed spreadsheets, and scanned documents to bolster organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Offered diverse clerical support to office team members.
- Answered phone calls and welcomed visitors to office.
- Conducted office inventory checks and requested restock of supplies.
- Proofread and corrected correspondence and reports for error-free documentation.
Snow Cone Maker
Tropical Sno
Gresham, TX
06.2018 - 08.2018
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Cleaned counters, tables,equipment, and utensil area following quality checkpoints.
- Informed customers about current flavors, ingredients and nutritional information.
- Restocked inventory and made flavors from scratch.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Managed POS register to complete customer transactions.
- Maintained safe food handling practices to prevent germ spread.
Education
Licensed Esthetician - Esthiology
Aveda Institute - Dallas
Dallas, TX04.2023
Some College (No Degree) - General Studies
Tyler Junior College
Tyler, TXSkills
- Customer Service
- Time Management
- Verbal and Written Communication
- Clerical Support
- Data Entry
- QuickBooks Experience
- Reliable and Punctual
- Problem Solving
- Flexible and Adaptable
- Organizing and Categorizing
- Licensed Esthetician
- Lash Extension Certified
- Hydrafacial Certified
- Advanced Facials Specialist
- Chemical Facial Peels
- Make-Up Application
- Spa Treatment Services Expert
- Exfoliation Treatments
- Assessing Skin Condition
- Hair Removal
- Eyelash and Eyebrow Tinting
- Cleaning and Sanitizing
Timeline
Office Assistant
Kyle McGill's T&P Service, LLC.
05.2023 - Current
Student Esthetician/Apprentice
Aveda Institute-Dallas
10.2022 - 04.2023
Office Assistant
Kyle McGill's T&P Service, LLC.
01.2021 - 08.2022
Snow Cone Maker
Tropical Sno
06.2018 - 08.2018
Licensed Esthetician - Esthiology
Aveda Institute - Dallas
Some College (No Degree) - General Studies
Tyler Junior College
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