Jolee Robinson
Columbia Falls,MT
Summary
Seasoned worker and leader with a passion for Marine Biology and education in the field. I am skilled in collaboration with senior leadership and on a team setting. Persistent in pursuing this career and confident in my ability to problem solve and impact the success of all levels of an organization.
Overview
5
5
years of professional experience
Work History
Real Estate Quality Assurance Specialist
Whitefish Credit Union
08.2020 - Current
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Analyzed quality and performance data to support operational decision-making.
- Monitored product standards and quality-control programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Promoted adherence to quality standards by educating personnel on quality control.
- Implemented process improvements to increase productivity in quality assurance operations.
Volunteer
Southern California Marine Institute
01.2020 - 03.2020
- Assisted with special events and programs.
- Maintained clean tanks, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others and students.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Aided group discussions about marine ecosystems dynamics and morphology of marine life.
- Represented organization positively and professionally while providing community with much-needed services.
Server
Yard House Restaurant
01.2019 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Master of Science - Marine Biology: Coral Reef Biological Diversity An
Unity College
Unity, MEBachelor of Science - Marine Biology And Sustainable Aquaculture
Unity College
Unity, ME01.2023
Associate of Science - Biology
Flathead Valley Community College
Kalispell, MT04.2015
Skills
- Issue Resolution
- Non-Compliance Assessments
- Team Collaboration
- Performance Monitoring
- Risk Management
- Data Analysis
- Excel, Word, and Powerpoint experience
Timeline
Real Estate Quality Assurance Specialist
Whitefish Credit Union
08.2020 - Current
Volunteer
Southern California Marine Institute
01.2020 - 03.2020
Server
Yard House Restaurant
01.2019 - 01.2020
Master of Science - Marine Biology: Coral Reef Biological Diversity An
Unity College
Bachelor of Science - Marine Biology And Sustainable Aquaculture
Unity College
Associate of Science - Biology
Flathead Valley Community College
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