Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joleen White

Vancouver

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Esthetician/ Lead Sugarist

SugarThis
11.2022 - Current
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Recommended retail products for at-home use.
  • Fostered friendly, warm, and exceptional customer experience.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Promoted to lead esthetician for demonstrating outstanding skill and dedication to client care.
  • Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
  • Facilitated training sessions for new estheticians, improving team skills and service quality.
  • Accomplished multiple tasks within established timeframes.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Bartender/ Barista

Marriott
03.2023 - 11.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Sales Associate

CosmoProf Beauty Supply
10.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Education

Masters in Esthetics - Esthetics

Portland Aesthetics Institute
Portland, OR
03-2022

High School Diploma -

Skyview Highschool
Vancouver, WA
06-2019

Skills

  • Customer service
  • Multitasking and organization
  • Social media marketing
  • Scheduling
  • Oregon & Washington licensed esthetician
  • Time management

Timeline

Bartender/ Barista

Marriott
03.2023 - 11.2023

Esthetician/ Lead Sugarist

SugarThis
11.2022 - Current

Sales Associate

CosmoProf Beauty Supply
10.2022 - 03.2023

Masters in Esthetics - Esthetics

Portland Aesthetics Institute

High School Diploma -

Skyview Highschool

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