Kelly Deutschendorf
LAKEWOOD
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Licensed Esthetician/Sugarist
Sugar Bar
LAKEWOOD
07.2021 - 03.2026
- Provided skincare consultations to assess client needs and preferences.
- Maintained a clean and organized treatment area to ensure client safety and comfort.
- Created a calming and comfortable environment for clients to ease the discomfort associated with hair removal (sugaring).
Bookkeeping Administrative Assistant
Lotus Business Services
Austin
04.2018 - 09.2021
- Managed accounts payable and receivable for diverse client transactions.
- Organized financial records for monthly reconciliation.
- Performed research projects for employer.
Bartender
Forest City Brewery
Cleveland
12.2017 - 08.2021
- Provided excellent customer service and maintained a friendly atmosphere.
- Managed inventory, restocked supplies, and ensured product availability.
- Developed positive working relationships with fellow employees through effective communication.
Animal Care Intern
Farm Sanctuary
Watkins Glen
10.2017 - 11.2017
- Assisted in daily feeding and care of rescued farm animals.
- Maintained clean and safe animal living environments.
- Assisted in organizing medication and care packages for individual animals.
- Cared for multiple on-site farm cats.
Education
Licensed Esthetician - Esthetics
Brown Aveda Institute
Strongsville, OH 01.2020 - 01.2021
Some College (No Degree) - Science And Liberal Arts
Cuyahoga Community College
Cleveland, OHSkills
- Efficient organizational techniques
- Client safety measures
- Customer relationship management
- Inventory management
- Administrative organization
- Team collaboration
- Record keeping accuracy
Timeline
Licensed Esthetician/Sugarist
Sugar Bar
07.2021 - 03.2026
Licensed Esthetician - Esthetics
Brown Aveda Institute
01.2020 - 01.2021
Bookkeeping Administrative Assistant
Lotus Business Services
04.2018 - 09.2021
Bartender
Forest City Brewery
12.2017 - 08.2021
Animal Care Intern
Farm Sanctuary
10.2017 - 11.2017
Some College (No Degree) - Science And Liberal Arts
Cuyahoga Community College