Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jolena Harcourt

Brighton,CO

Summary

Dynamic team leader skilled in enhancing operational flow and resolving customer inquiries. Committed to implementing efficient practices that drive satisfaction and improve service delivery in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Native Roots
Northglenn, CO
01.2024 - 02.2025
  • Managed daily cash register operations, ensuring accurate reconciliation of cash drawers.
  • Supervised cashier staff to optimize customer service and streamline operational flow.
  • Assisted customers with inquiries, resolving issues promptly to improve overall satisfaction.
  • Implemented best practices for inventory control and optimized product placement.

Administrative Assistant

Adams county fairgrounds
Thornton, Colorado
07.2024 - 08.2024
  • Managed daily office operations in high-traffic fairground setting to ensure smooth functionality.
  • Executed daily tasks promptly and accurately, contributing to overall office efficiency.
  • Handled customer inquiries, delivering information regarding future events.
  • Welcomed visitors and supported them with their questions.
  • Collaborated with diverse team to achieve objectives and address service challenges effectively.

Cashier

Water World
Westminster, Colorado
05.2022 - 08.2024
  • Executed customer transactions with precision, enhancing overall guest experience at busy amusement park.
  • Assisted customers with inquiries about park services and attractions, improving their visit satisfaction.
  • Ensured cleanliness and order of cashier area throughout shifts.
  • Collaborated with team members to ensure streamlined operations during peak periods, contributing to effective service delivery.

Education

High School Diploma -

Accellus Academy
Kansas City, MO
12-2026

Skills

  • Cash register management
  • Cash register operations
  • Product placement strategy
  • Inventory management
  • Team leadership
  • Customer service and support
  • Conflict resolution
  • Time management
  • Adaptability and dependability
  • Communication skills

Timeline

Administrative Assistant

Adams county fairgrounds
07.2024 - 08.2024

Cashier Team Lead

Native Roots
01.2024 - 02.2025

Cashier

Water World
05.2022 - 08.2024

High School Diploma -

Accellus Academy
Jolena Harcourt