Sheridan Pearson
Millington,TN
Summary
Dedicated Cashier Team Lead with proven skills in customer service, team leadership, and cash handling. Recognized for reliability and effective problem-solving in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Cashier Team Lead
Sharkys
Ocean Shores, WA
04.2022 - 03.2024
- Supervised cashier team to ensure efficient transaction processing and customer service.
- Trained new cashiers on operational procedures and customer engagement strategies.
- Managed daily cash register operations, ensuring accuracy in cash handling and reconciliation.
- Implemented best practices for maintaining a clean and organized checkout area.
- Collaborated with management to develop promotional displays that enhanced customer experience.
- Resolved customer inquiries and complaints, fostering positive relationships and retention.
- Monitored inventory levels at the register, coordinating with stock team for timely replenishment.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Garden Team Associate
Lowes Home Improvment
Wenatchee, WA
05.2017 - 01.2021
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained inventory accuracy through consistent stock checks and organization.
- Collaborated with team members to optimize store layout and enhance customer experience.
- Trained new associates on operational procedures and customer service standards.
- Implemented shelf restocking strategies to improve product visibility and accessibility.
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and loyalty.
- Monitored sales trends to identify opportunities for product promotions and displays.
- Participated in team meetings to discuss improvements in workflow and service delivery.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Certified Nursing Assistant
Central Washington Hospital
Wenatchee, WA
01.2011 - 02.2017
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, accurately documenting changes to support clinical decisions.
- Assisted nursing staff in implementing care plans, enhancing patient outcomes through collaboration.
- Educated patients and families on health management, fostering understanding of care instructions.
- Implemented infection control protocols, contributing to a safe healthcare environment for patients and staff.
- Trained new nursing assistants on best practices and hospital procedures, promoting consistency in care delivery.
- Led initiatives to streamline patient intake processes, improving operational efficiency within the unit.
- Mentored junior staff members, providing guidance that enhanced team performance and professional development.
Education
Associate of Arts - English/Art
Wenatchee Valley College
Wenatchee, WASkills
- Customer service
- Team leadership
- Problem-solving
- Cash register management
- Positive attitude
- Punctual and reliable
- Adaptable work hours
Timeline
Cashier Team Lead
Sharkys
04.2022 - 03.2024
Garden Team Associate
Lowes Home Improvment
05.2017 - 01.2021
Certified Nursing Assistant
Central Washington Hospital
01.2011 - 02.2017
Associate of Arts - English/Art
Wenatchee Valley College