Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jolene Bourasaw

Burlington
Jolene Bourasaw

Summary

Dedicated Medical Assistant with a proven track record at Skagit Regional Health, enhancing clinic efficiency and patient satisfaction through expert management of medical records and compassionate patient care. Skilled in HIPAA compliance and clinical documentation, with a focus on achieving comprehensive care management plans. Demonstrates a commitment to patient-focused care and teamwork.

Overview

11
years of professional experience

Work History

Skagit Regional Health

Medical Assistant
11.2013 - 11.2024

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Education

Skagit Valley College
Mount Vernon, WA

Associates In Allied Health from Medical Assistant Certified
06.2013

University Overview

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Compassionate
  • CPR
  • Appointment setting

Timeline

Medical Assistant
Skagit Regional Health
11.2013 - 11.2024
Skagit Valley College
Associates In Allied Health from Medical Assistant Certified
Jolene Bourasaw