Jolene Ernest
882B Main Street Waterboro
Summary
Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
24
24
years of professional experience
Work History
Bartender, server
Pat's Pizza Scarbrough
Scarboroughs
03.2021 - 12.2025
- Crafted and served cocktails to elevate customer satisfaction.
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Maintained cleanliness and organization of the bar area regularly.
- Engaged with customers to create a welcoming atmosphere.
Bartender, server
Sirloins Restaurant
Scarborough
07.2017 - 02.2021
- Recommended drink specials based on customer preferences and trends.
- Handled cash transactions and processed payments accurately.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender, server
Chili's Bar and Grill
South Portland
09.2018 - 08.2019
- Part-time.
- Engaged with customers to create a welcoming atmosphere.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Server, Shift Manager
IHOP
Saco
04.2015 - 10.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and tables.
- Provided exceptional service to high volume of daily customers.
Server
The Golden Rooster
Saco
02.2002 - 01.2014
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
Gorham High School
Gorham, ME06-1995
Health And Rehab
University of Maine, Farmington
Farmington, MESkills
- Point of sale operation
- Time management
- Fast-paced environment proficiency
- Cash handling
- Problem solving
- Effective communication
Timeline
Bartender, server
Pat's Pizza Scarbrough
03.2021 - 12.2025
Bartender, server
Chili's Bar and Grill
09.2018 - 08.2019
Bartender, server
Sirloins Restaurant
07.2017 - 02.2021
Server, Shift Manager
IHOP
04.2015 - 10.2018
Server
The Golden Rooster
02.2002 - 01.2014
High School Diploma -
Gorham High School
Health And Rehab
University of Maine, Farmington