Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jolene Flores

San Antonio,TX

Summary

Dynamic professional with extensive experience at Hand And Stone Massage And Spa, excelling in membership sales and appointment scheduling. Proven ability to enhance customer relationships through effective communication and team collaboration. Recognized for efficiently processing transactions and ensuring a seamless client experience, contributing to overall operational success.

Overview

3
3
years of professional experience

Work History

Spa Associate

Hand And Stone Massage And Spa
San Antonio, Texas
10.2024 - Current
  • Assisted clients with service selection and appointment scheduling.
  • Educated clients on spa services, products, and wellness practices.
  • Collaborated with team members to ensure smooth daily operations.
  • Processed transactions accurately and efficiently at the front desk.
  • Engaged potential members through friendly and informative conversations.
  • Collaborated with team members to ensure smooth onboarding processes for new prospects.
  • Have also been offered the lead front desk position

Dental Receptionist

Brident Dental & Orthodontics
San Antonio, Texas
04.2024 - 08.2024
  • Assisted patients with completing necessary forms and documentation accurately.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Greeted patients warmly upon arrival and ensured smooth check-in process.

Hospital Kitchen Production Aide

Kindred Hospital (Pappas)
San Antonio, Texas
09.2022 - 08.2023
  • Managed patient dietary needs and preferences with attention to detail.
  • Assisted in developing and updating patient menus based on dietary requirements.
  • Monitored inventory levels of food supplies and reported shortages promptly.
  • Maintained cleanliness and organization of the dietary department workspace.
  • Trained new staff on dietary protocols and procedures for meal preparation.

Education

High School Diploma -

Sandra Day Oconnor
San Antonio, TX
06-2022

Skills

  • Membership sales
  • Appointment scheduling
  • Transaction processing
  • Team collaboration
  • Patient interaction
  • Facility organization
  • Communication skills
  • Customer relationship management

Timeline

Spa Associate

Hand And Stone Massage And Spa
10.2024 - Current

Dental Receptionist

Brident Dental & Orthodontics
04.2024 - 08.2024

Hospital Kitchen Production Aide

Kindred Hospital (Pappas)
09.2022 - 08.2023

High School Diploma -

Sandra Day Oconnor

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