Dedicated Spa Associate with strong customer service skills. Experienced in scheduling appointments, managing client inquiries, assisting with membership sales and building positive relationships with clients.
Overview
1
1
year of professional experience
Work History
Spa Associate
Hand And Stone Massage And Spa
Miami, FL
06.2025 - 07.2026
Provided exceptional customer service by assisting clients with appointments, memberships, and inquiries while creating a welcoming and professional environment.
Provided knowledgeable recommendations on appropriate treatments based on individual client needs, resulting in high satisfaction rates.
Helped increase repeat bookings by following up with clients after their appointments to gather feedback and encourage future visits.
Maintained cleanliness and organization of treatment rooms to enhance guest experience.
Assisted in marketing through social media updates.