Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lauren Martinez

Lauren Martinez

Summary

Dedicated Spa Associate with strong customer service skills. Experienced in scheduling appointments, managing client inquiries, assisting with membership sales and building positive relationships with clients.

Overview

1
1
year of professional experience

Work History

Spa Associate

Hand And Stone Massage And Spa
Miami, FL
06.2025 - 07.2026
  • Provided exceptional customer service by assisting clients with appointments, memberships, and inquiries while creating a welcoming and professional environment.
  • Provided knowledgeable recommendations on appropriate treatments based on individual client needs, resulting in high satisfaction rates.
  • Helped increase repeat bookings by following up with clients after their appointments to gather feedback and encourage future visits.
  • Maintained cleanliness and organization of treatment rooms to enhance guest experience.
  • Assisted in marketing through social media updates.

Education

No Degree - Nursing Major

Miami Dade College
Miami, FL

High School Diploma -

Coral Reef Senior High
Miami
06-2025

Skills

  • Client Relations & Customer Service
  • Membership Sales
  • Appointment Scheduling
  • Attention to Detail
  • Multi-Line Phone Systems
  • POS Systems & Transactions

Languages

English
Spanish

Timeline

Spa Associate

Hand And Stone Massage And Spa
06.2025 - 07.2026

No Degree - Nursing Major

Miami Dade College

High School Diploma -

Coral Reef Senior High