Jolene Gilliland
Tampa,FL
Summary
Committed to excellence in every role, I prioritize fostering a positive atmosphere for everyone I collaborate with, regardless of the task at hand. I excel at cultivating supportive and cohesive relationships within my team and cross collaboration.
Overview
10
10
years of professional experience
Work History
Recruiter
Form10 Group
06.2025 - Current
- Partner with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Conduct phone interviews to assess applicants' relevant knowledge, skills, and experience.
- Support onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Provide travel assistance, offering peace of mind and support to clients during their journeys, working within a budget.
- Assist with ensuring receipts are accurate with contracted rates.
Logistics Account Executive
Total Quality Logistics Inc.
11.2024 - 04.2025
- Achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments.
- Negotiating favorable shipping rates with carriers, resulting in significant cost savings.
- Coordinating timely deliveries and closely monitoring shipment schedules, proactively addressing potential delays.
- Constantly analyzing shipment data to identify trends, areas of improvement, and presenting recommendations for efficiency gains.
Assistant manager
Goodies Eatery
08.2019 - 10.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assist in managing employees, handle register duties, prepare food, and maintain stock levels to ensure smooth operations throughout the day.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Undertake morning vegetable cutting and preparation tasks, handle phone orders, and proficient as a coffee barista.
Intern
Opening Minds Through Art
01.2024 - 04.2024
- Affiliated with Florida State University, entails collaborating one-on-one with dementia patients in nursing homes to engage in abstract art creation.
- Following a comprehensive three-hour training session, interns like myself, commit to a 12-week program with the same patient, guiding them through diverse art projects.
- This initiative empowers patients to exercise autonomy, enabling them to express themselves and communicate emotions non-verbally, fostering independence and self-expression.
Gymnastics Instructor
World Class Gymnastics
06.2016 - 08.2020
- During several summers, instructed gymnastics classes and created a safe and enjoyable environment for children to learn the sport's fundamentals.
- Guiding ages 5 to 14, focused on enhancing their strength and understanding of gymnastics.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Collaborated with fellow instructors, coordinated schedules and activities, prioritizing both fun and safety, in and out of the gym.
Education
Bachelor of Science - in Sociology
Florida State University
Tallahassee, FL08-2024
Skills
- Customer service
- Effective communication
- Onboarding support
- Candidate and client relations
- Negotiation skills
- Schedule coordination
- Problem solving
- Team collaboration
References
- John Henningsen, Owner of Goodies Eatery, (850)519-2473
- Justin Flack, Senior Account Executive and Sales Group Leader, (813)606-7083
- Emily Geiger, Owner of World Class Gymnastics, (904)652-4911
Timeline
Recruiter
Form10 Group
06.2025 - Current
Logistics Account Executive
Total Quality Logistics Inc.
11.2024 - 04.2025
Intern
Opening Minds Through Art
01.2024 - 04.2024
Assistant manager
Goodies Eatery
08.2019 - 10.2024
Gymnastics Instructor
World Class Gymnastics
06.2016 - 08.2020
Bachelor of Science - in Sociology
Florida State University