Jolene Moore
Asheboro,NC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Manager
Great Clips Hair Salon
Asheboro, North Carolina
01.2024 - Current
- Managed daily salon operations and ensured a positive customer experience.
- Supervised staff performance and provided training on salon techniques.
- Assisted in inventory management, including ordering supplies as needed.
- Promoted teamwork among staff to enhance service delivery and efficiency.
- Handled customer inquiries and resolved complaints to maintain client satisfaction.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Self employed
Cosmetologist
Siler City, North Carolina
06.2014 - 07.2025
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Completed routine maintenance and repair.
Nutrition Assistant
Chatham County Schools
Siler City, North Carolina
12.2023 - 01.2025
- Assisted in meal planning and preparation for student nutrition programs.
- Maintained food safety and sanitation standards in compliance with regulations.
- Collaborated with staff to ensure smooth daily operations in the cafeteria.
- Supported inventory management by tracking supplies and placing orders.
Cashier/ICS Stocker
Tractor Supply Company
Siler City, North Carolina
06.2013 - 03.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Managed inventory by restocking shelves and removing expired items.
- Restocked shelves and maintained inventory in checkout areas.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized inventory in backroom to maintain an efficient workspace.
- Operated equipment such as pallet jacks for moving heavy items safely.
Education
High School Diploma -
Fairview High School
Ney, OH05-2004
Skills
- Inventory management
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Decision-making
- Task delegation
- Safety procedures
Timeline
Manager
Great Clips Hair Salon
01.2024 - Current
Nutrition Assistant
Chatham County Schools
12.2023 - 01.2025
Self employed
Cosmetologist
06.2014 - 07.2025
Cashier/ICS Stocker
Tractor Supply Company
06.2013 - 03.2016
High School Diploma -
Fairview High School