Joli Nordstrom
West Monroe,LA
Summary
Dynamic and results-oriented professional with experience at The Spice and Tea Exchange, excelling in customer service and teamwork. Demonstrated ability to enhance store visual appeal and foster customer relationships, boosting repeat business. Proficient in cash handling and problem-solving, ensuring efficient and accurate financial transactions. Committed to driving sales and improving store operations through effective collaboration and time management.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Spice and Tea Exchange
West Monroe, LA
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
Assistant
Jennifer Zimmerman
West Monroe, LA
07.2022 - 02.2023
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Completed daily logs for management review.
Education
Radiology - Radiology Technician
University of Louisiana At Monroe
Monroe, LASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Money handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
Timeline
Sales Associate
The Spice and Tea Exchange
05.2024 - Current
Assistant
Jennifer Zimmerman
07.2022 - 02.2023
Radiology - Radiology Technician
University of Louisiana At Monroe