Microsoft Office
Jolie Carr
Operations Specialist
Takoma Park,MD
Summary
Diligent professional with 7.5+ years of experience and proven knowledge of conflict resolution, building trusting relationships with families, and process simplifications. Aiming to leverage my skills to successfully obtain an entry-level position in Human Services.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Operations Specialist
AppleTree Institute
Washington, DC
06.2018 - Current
- Provide efficient and courteous service to customers at all times.
- Create and maintain student enrollment files, ensuring 100% accuracy of residency files and student information to support a successful annual child count/audit outcomes.
- Provides resources for families who are identified by the McKinney-Vento Act.
- Participates in student recruitment events as well as family engagement events by working with the LEA and the Parent Engagement Coordinator
- Maintains student health records and keeps parents informed about requirements or expiring paperwork for the DC Department of Health and Immunizations.
- Ensures campus is financially responsible by providing support to Principal on budgets, cash collection and invoice approval; utilizes expense report database.
- Demonstrates the ability to manage multiple tasks while remaining adaptable and flexible.
Teaching Assistant
AppleTree Institute
Washington, DC
12.2014 - 06.2018
- Created a safe and encouraging learning environment while developing social and emotional skills.
- Modeled acceptable behavior and built rapport with students to aid in classroom management.
- Encouraged parent engagement by creating or leading family events at the school.
- Attended faculty meetings and contributed relevant student data to support program improvement.
- Cultivated inclusive and equitable learning spaces to support student engagement and access.
- Taught lessons and concepts under teacher supervision.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Hooksett, NH 03.2021 - Current
High School Diploma -
Duke Ellington School Of The Arts
Washington, DC 09.2003 - 06.2007
Skills
Interpersonal Skills
Strong Work Ethic
Leadership Experience
Solutions Focused
Organization and Time Management
Flexible and Adaptable
Cultural Awareness
Multitasking Abilities
Good Telephone Etiquette
G-Suite
Software
Google Office Suite
Salesforce
Powerschool
Certification
First Aid/CPR Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Bachelor of Arts - Human Services
Southern New Hampshire University
03.2021 - Current
Operations Specialist
AppleTree Institute
06.2018 - Current
Teaching Assistant
AppleTree Institute
12.2014 - 06.2018
High School Diploma -
Duke Ellington School Of The Arts
09.2003 - 06.2007