Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Jolie Ference

Gainesville

Summary

Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Versed in a fast paced environment while sustaining a clean bar and keeping the regulars, regular.

Overview

6
6
years of professional experience
2021
2021
years of post-secondary education

Work History

Bartender

The Swamp Restaurant
Gainesville
09.2022 - 06.2025
  • Cultivated strong relationships with patrons in a fast-paced environment, enhancing customer satisfaction.
  • Monitored customer behavior to ensure a safe and enjoyable environment.
  • Performed opening and closing duties including restocking supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Poured wine, beer, and cocktails for patrons.
  • Applied targeted upselling strategies to drive revenue growth and elevate guest interactions.

Digital Specialist

Pure Aesthetics
Gainesville
08.2021 - 07.2022
  • Developed digital marketing campaigns to enhance brand visibility.
  • Managed social media accounts to engage with target audiences.
  • Collaborated with design teams to create compelling visual content.
  • Photographed products, people, and locations for sales advertisements.
  • Created compelling and engaging content for social media.
  • Photographed products, people, and location for sales advertisements.

Administrative Assistant

Santa Fe College
Gainesville
02.2021 - 04.2022
  • Managed correspondence and schedules for executives and team members.
  • Coordinated meetings and prepared agendas and meeting materials.
  • Processed invoices and maintained accurate financial records.
  • Assisted in the creation and maintenance of office filing systems.
  • Prioritized and managed multiple tasks and competing priorities in servicing request from senior managers.
  • Filed and retrieved documents.
  • Answered incoming calls and directed messages to the correct party.

Babysitter

Bambino
Gainesville
05.2020 - 12.2020
  • Supervised children during playtime and activities to ensure safety.
  • Prepared meals and snacks according to dietary needs and preferences.
  • Maintained a clean and organized play area for children's comfort.
  • Followed parental guidelines and culture morals when caring for children.

Sales Associate

Hollister.Co
Gainesville
08.2019 - 03.2020
  • Facilitated customer purchases by providing expert product knowledge and personalized recommendations.
  • Executed sales transactions and offered personalized product advice to drive revenue growth.
  • Implemented effective sales techniques to maximize product visibility.
  • Welcome guests and offered quick assistance to handle diverse needs.
  • Assisted with store recovery to maintain clean and organize sales floor through our shift.
  • Restocked front lanes and displays following established merchandising, procedures, and standards.
  • Used POS system to scan customer purchases, calculate prices, and process transactions.

Education

F.W. Buchholz High School
Gainesville, FL

Skills

  • Upselling strategies
  • Attention to detail
  • Positive attitude
  • Problem solving
  • Excellent customer service
  • Ability to multitask
  • Drink preparation techniques
  • Changing beer kegs
  • Able to stand 12 hours
  • Verbal communication

Reference

  • Robert Esford - Swamp Bartending Manager - (254) 412-9273
  • Melvin Shackelford - Cantina Manager - (786) 473-1807

Timeline

Bartender

The Swamp Restaurant
09.2022 - 06.2025

Digital Specialist

Pure Aesthetics
08.2021 - 07.2022

Administrative Assistant

Santa Fe College
02.2021 - 04.2022

Babysitter

Bambino
05.2020 - 12.2020

Sales Associate

Hollister.Co
08.2019 - 03.2020

F.W. Buchholz High School

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