Jolie Segulla

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• ran food to tables, and prepared desserts for guests.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Used cash registers and credit card machines to cash out customers.
• Monitored seating area and checked restrooms regularly to keep spotless.

worked the cash register

stocked supplies

handled food and drinks, and packaged them to go out to guests

worked with guests to give them a better customer service experience