Jolina Freeman
Sacramento,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Communications Supervisor
REACH Air Medical
Sacramento, California
01.2026 - Current
- • Lead shift operations within the Communications Center, providing supervisory coverage and operational support during planned and unplanned leadership absences.
• Manage emergency and time-sensitive situations by evaluating priorities, directing response efforts, and helping maintain safe, efficient coordination of air medical transport operations.
• Delegate assignments and redistribute workload across staff to support coverage, improve efficiency, and ensure critical tasks are completed accurately and on time.
Flight Coordinator
REACH Air Medical
Sacramento, CA
05.2024 - Current
- Coordinate and manage emergency medical air transport logistics, specializing in helicopter flights.
- Evaluated and processed requests for critical air medical evacuations, prioritizing urgency and resource allocation.
- Strategically dispatched air medical crews, optimizing response times to enhance patient outcomes.
- Provide expert guidance on meteorological conditions, mitigating risks for flight operations.
- Facilitated communication with air traffic control, ensuring safety and efficiency in transport operations.
Capital Security Technician
California State Senate
Sacramento, CA
01.2022 - 06.2024
- Maintain and update the Capitol building's security incident log to provide an accurate record of any security-related incidents and assist in identifying patterns or areas of concern.
- Provide technical support and troubleshooting for security equipment, such as CCTV cameras and access control systems, to ensure their proper functioning and minimize downtime.
- Collaborate with law enforcement agencies to develop and implement security strategies to ensure the safety of the California State Senate building and its occupants.
Dispatch Supervisor
California Patrol Operations
Sacramento, CA
06.2021 - 01.2022
- Developed and implemented a comprehensive training program for dispatchers to improve response times and accuracy.
- Evaluated and provided feedback to dispatchers on performance, identified areas for improvement, and facilitated training or resources to address deficiencies.
- Coordinated with law enforcement agencies to enhance communication and collaboration during emergency situations.
- Ensured compliance with laws, regulations, and protocols related to emergency dispatch operations to maintain operational integrity.
Dispatcher
California Patrol Operations
Sacramento, CA
04.2021 - 06.2021
- Develop and maintain a comprehensive knowledge of patrol routes, response times, and dispatch procedures to ensure efficient and effective dispatching of officers.
- Maintain accurate records of all radio transmissions and communications.
- Monitor surveillance cameras and respond to any suspicious activity or emergencies.
Transportation Security Officer
US Department Of Homeland Security
Sacramento, CA
01.2019 - 08.2021
- Conducted thorough and efficient security screenings of passengers, baggage, and cargo to prevent the transportation of prohibited items or dangerous substances.
- Assisted in the development and implementation of security measures and protocols to enhance the safety and security of transportation systems.
- Utilized behavior detection techniques to identify potential threats and maintain a secure environment.
Medical Office Service Coordinator
UC Davis Health
Sacramento, CA
06.2020 - 07.2021
- Maintained accurate and up-to-date records of patient visits, referrals, and medical procedures in compliance with regulatory standards and guidelines.
- Coordinated with medical billing department to ensure accurate and timely processing of patient claims and reimbursement.
- Organized, ordered, and managed medical supply inventory.
- Demonstrated knowledge of medical terminology.
Education
High school diploma -
Encina Preparatory High School
06-2019
Skills
- Medical office experience
- CAD proficiency
- Dispatching expertise
- Hospitality management
- Computer skills
- Medical terminology
Certification
BLS Certification
Timeline
Communications Supervisor
REACH Air Medical
01.2026 - Current
Flight Coordinator
REACH Air Medical
05.2024 - Current
Capital Security Technician
California State Senate
01.2022 - 06.2024
Dispatch Supervisor
California Patrol Operations
06.2021 - 01.2022
Dispatcher
California Patrol Operations
04.2021 - 06.2021
Medical Office Service Coordinator
UC Davis Health
06.2020 - 07.2021
Transportation Security Officer
US Department Of Homeland Security
01.2019 - 08.2021
High school diploma -
Encina Preparatory High School