Jolyn Sotelo
Lake Elsinore,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Catering Assistant
Mena's Catering
Lake Elsinore, CA
01.2023 - Current
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Maintained flexible work schedule to meet event needs.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
Dog Caretaker
Crudo Bullyz Kennel LLC
Lake Elsinore, CA
03.2021 - 01.2023
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Educated visitors and staff on proper animal care and handling.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
High School Diploma -
Elsinore High School
Wildomar, CASkills
- Team Management
- Punctual and Reliable
- Verbal and Written Communication
- Dependable and Responsible
- Critical Thinking
- Problem Solving
Timeline
Catering Assistant
Mena's Catering
01.2023 - Current
Dog Caretaker
Crudo Bullyz Kennel LLC
03.2021 - 01.2023
High School Diploma -
Elsinore High School