JoLynn Glaiser

• Managed medical records ensuring compliance with HIPAA regulations and organizational policies.
• Streamlined record retrieval processes to enhance efficiency in patient care services.
• Trained new staff on electronic health record systems, promoting accurate data entry practices.
• Collaborated with clinical teams to resolve discrepancies in patient information quickly.

• Maintained accuracy, completeness and security for medical records and health information.
• Assisted with managing patient charts including assembling new patient charts, organizing medical records for subpoenas, and patient chart delivery.
• Input data into computer programs and filing systems.
• Communicated effectively with staff, patients and insurance companies by email and telephone.
• Followed exact procedures for handling transfers and other releases of medical records.
• Utilized EPIC to manage and confirm patient data, such as insurance, demographic and medical history information.

Compiled electronic patient records covering conditions, treatments and diagnoses.

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Called and faxed pharmacies to submit prescriptions and refills.
• Collected and documented patient medical information such as blood pressure and weight.

• Collected all pertinent data and calculations to aid physician in interpreting results.
• Obtained prior authorizations from insurance companies for patient testing and medications.
• Maintained detailed records of test results by entering data and patient information into computer.
• Obtained client medical history, including medication information, symptoms and allergies.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Gathered forms, copied insurance cards and worked to collect patient information for billing and insurance filing.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Collected and documented patient medical information such as blood pressure and weight.
• Processed medical records requests

Front desk receptionist in charge of checking patients in and out.

Scheduling all appointments.

Verifying insurance coverage and benefits.

Obtaining insurance prior authorization for testing and medications.

Collecting payments on patient accounts.

Medical records processing.

Insurance billing.

Data entry/posting insurance payments

Coding.

Accounts receivable.

Scheduling patient appointments.

Checking patients in and out.