JOMARIE CRESPO
Land O' Lakes
Summary
Dedicated customer service professional with over five years of experience, a strong understanding of service delivery, and the ability to multitask. Committed to building and maintaining professional relationships that drive profitability and business results.
Overview
6
6
years of professional experience
Work History
WAITRESS
SAL DE MAR BEACH RESTAURANT
AGUADILLA
09.2022 - 08.2025
- Balanced multiple tables and orders to deliver prompt service efficiently.
- Collaborated with team members to ensure effective service during peak hours.
- Addressed customer concerns promptly to enhance overall satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
HUMAN RESOURCES INTERN
COPAN INDUSTRIES
AGUADILLA
02.2025 - 04.2025
- Assisted in organizing employee onboarding processes and paperwork.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Maintained employee records in the HR information system for accuracy.
- Conducted research on HR policies and best practices for compliance.
SALES ASSOCIATE
NEXT STEP MARKETING
03.2019 - 06.2022
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Education
BBA - HUMAN RESOURCES, Management
UNIVERSITY OF PUERTO RICO
Aguadilla, PR05-2025
Skills
- Problem resolution
- Customer service
- Bilingual (Spanish and English)
- Critical thinking
- Time management
- Team collaboration
- Written comprehension
- Recruitment support
Timeline
HUMAN RESOURCES INTERN
COPAN INDUSTRIES
02.2025 - 04.2025
WAITRESS
SAL DE MAR BEACH RESTAURANT
09.2022 - 08.2025
SALES ASSOCIATE
NEXT STEP MARKETING
03.2019 - 06.2022
BBA - HUMAN RESOURCES, Management
UNIVERSITY OF PUERTO RICO