Jon-Barrett Everhart
Summary
Driven professional with a proven track record at Ferguson Enterprises LLC, enhancing customer satisfaction and increasing sales revenue through expert appliance knowledge and strong relationship-building skills. Demonstrates critical thinking and self-motivation, excelling in high-stakes environments. Excited to remain in the appliance industry but looking forward to a new direction.
Overview
22
22
years of professional experience
Work History
Appliance Specialist
Ferguson Enterprises LLC
08.2011 - Current
- Enhanced customer satisfaction by providing expert advice on appliance selection and usage.
- Delivered exceptional customer service, addressing questions and concerns promptly and professionally.
- Collaborated with store management to develop effective appliance displays
- Helped create and update best practices to reduce ordering and selection mistakes.
- Generated repeat business through consistent follow-up with luxury builders and interior designers, maintaining top-of-mind awareness for future purchases.
- Helped connect clients with appliance service when necessary to minimize inconvenience.
- Provide in home use and care tutorials when the job was completed.
- Provided training and sales advice to peers in order to maximize sales and profits
Outside Sales Account Manager
Ferguson Enterprises LLC
08.2002 - 07.2011
- Increased sales revenue by building and maintaining strong relationships with luxury builders, remodeling contractors and interior designers.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services offered by our showrooms.
- Acted as a liaison between builders, remodelers, interior designer customers and our showrooms.
- Negotiate pricing with vendors and customers to secure large project work.
- Attend trade events to make new contacts and sales leads.
Education
Bachelor of Science - Sales And Marketing Education
Radford University
Radford, VA06.2000
Skills
- Appliance Installation
- Familiarity with Salesforce, Zoom, DocuSign, MS Office Suite
- Advanced knowledge of all appliance brands I represent
- Active Listening
- Negotiation
- Critical Thinking
- Self Motivated
- Presentation Competency
Accomplishments
2022 Jennair District Sales Promotion Winner
2018 Ferguson Enterprises Presidents Gallery Winner
2018 Subzero Wolf National Sales Promotion Winner
2018 Subzero Wolf Circle of Excellence Winner
2017 Subzero Wolf Circle of Excellence Winner
2016 Bosch/Thermador National Sales Promotion Winner
2016 Subzero Wolf Circle of Excellence Winner
2015 Subzero Wolf Circle of Excellence Winner
Timeline
Appliance Specialist
Ferguson Enterprises LLC
08.2011 - Current
Outside Sales Account Manager
Ferguson Enterprises LLC
08.2002 - 07.2011
Bachelor of Science - Sales And Marketing Education
Radford University
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