Jon Cersley
New Braunfels,TX
Summary
Six+ years experience as a freelance artist doing commission work. Three+ years of management experience at a wine bar. One year of experience as a professional computer/mobile phone repair technician. Skilled at learning and adapting to new challenges. Strong multitasker capable of prioritizing tasks.
Overview
8
8
years of professional experience
Work History
Key Holder (Management)
The Grapevine
02.2020 - Current
- Oversaw store operations: counting cash drawers, opening/closing the bar, supervising staff, and distributing tips.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed all retail merchandise: receiving, creating retail displays, maintaining an inventory count, and submitting restock orders.
- Addressing and resolving any customer concerns.
Computer Repair Technician
uBreakiFix
08.2019 - 02.2020
- The initial deployment, operation, and management of a mobile repair van and its schedule of operations.
- Training employees on how to operate and conduct business in the mobile repair van.
- Greeting customers and providing repair price quotes.
- Performing high quality repairs on mobile phones, laptops and personal computers.
- Documenting the repair and diagnosis process in the ticketing system.
Computer Repair Technician
Equipped Solutions
07.2017 - 12.2017
- Maintaining the company pricing spreadsheet in Excel.
- Creating customer invoices and handling payments.
- Providing an accurate diagnosis to resolve a customer's computer related problem.
- Virus removal, re-installation of operating systems, data backups/transfers/recoveries, and system optimizations.
- Replacement or repair of component level hardware.
- Complete system builds according to customer's specifications and work loads.
Receiving Clerk
XPO Logistics via Premiere Employee Solutions
10.2015 - 03.2017
- Receiving truck loads and producing the appropriate paperwork for storing shipments within the warehouse.
- Printing and compiling invoices.
- Compiling invoice information into spreadsheets.
- Distributing compiled spreadsheets to appropriate departments.
- Answering and directing calls to appropriate departments.
Education
Associate of Science - Computer Science
Glendale Community College
Glendale, AZ05.2019
Skills
- Adobe Photoshop
- Video Editing (DaVinci Resolve)
- Microsoft Office
- Programming
- Management
Art
- Displayed works in various galleries at the Blue Star Arts Complex (San Antonio).
- Designed t-shirts and flyers for local bands and musicians.
- Commission work for company logos and branded products.
Timeline
Key Holder (Management)
The Grapevine
02.2020 - Current
Computer Repair Technician
uBreakiFix
08.2019 - 02.2020
Computer Repair Technician
Equipped Solutions
07.2017 - 12.2017
Receiving Clerk
XPO Logistics via Premiere Employee Solutions
10.2015 - 03.2017
Associate of Science - Computer Science
Glendale Community College
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