Summary
Overview
Work History
Education
Skills
Timeline
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Jon Ciro DiPietra

Summary

Outgoing and friendly artist with excellent interpersonal communication strengths. Solid experience in sales, processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. I foster positive customer relationships and go above and beyond with a tangible work ethic. Look forward to meeting you!

Overview

8
8
years of professional experience

Work History

Bartender

Iron Gate Cafe
Albany, NY
09.2025 - Current
  • Crafted signature cocktails and executed drink orders with precision and attention to detail.
  • Maintained clean, organized bar area, ensuring compliance with health and safety regulations.
  • Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
  • Trained new staff on drink preparation, bar operations, and customer interaction techniques.

Barista

Birchin Donuts
Albany, NY
08.2024 - 09.2025
  • Delivered efficient service while preparing a wide range of drinks, operating equipment, and maintaining high customer satisfaction.

Sales Associate

LoveSac
Tampa, FL
04.2022 - 07.2024
  • Delivered exceptional customer service, enhancing overall shopping experience and customer satisfaction.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
  • Developed strong relationships with customers, fostering loyalty and repeat business through personalized service.

Customer Support Specialist

Verano/MUV
Tampa, FL
03.2019 - 05.2022
  • Resolved customer inquiries through multiple channels, enhancing overall satisfaction and loyalty.
  • Collaborated with cross-functional teams to streamline support processes and improve response times.
  • Maintained comprehensive knowledge of products, enabling effective troubleshooting and solutions for customers.

Server

Carmel Kitchen & Wine Bar
Tampa, FL
03.2018 - 04.2019
  • Provided personalized service, guided guests on menu options, and efficiently handled transactions via POS systems.

Education

High School -

Howard W. Blake School of the Arts
Tampa, FL
01-2017

Skills

  • Customer Service
  • Cash Handling
  • Conflict Resolution
  • Time Management and Multitasking
  • Upselling and Menu Knowledge
  • Team player attitude

Timeline

Bartender

Iron Gate Cafe
09.2025 - Current

Barista

Birchin Donuts
08.2024 - 09.2025

Sales Associate

LoveSac
04.2022 - 07.2024

Customer Support Specialist

Verano/MUV
03.2019 - 05.2022

Server

Carmel Kitchen & Wine Bar
03.2018 - 04.2019

High School -

Howard W. Blake School of the Arts