Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Impellizzeri's Pizza
Louisville, KY
02.2019 - Current
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with local health department regulations regarding food safety standards.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Conducted regular meetings with senior management team to review progress against established objectives.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.