Dynamic food and beverage leader with extensive experience at Eastland Suites Hotel & Conference Center. Expert in vendor management and budget oversight, driving cost efficiencies while enhancing customer service. Proven track record in menu development and team training, resulting in improved operational performance and elevated guest satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Food and Beverage
Eastland Suites Hotel & Conference Center Bloomington Normal
Bloomington, IL
09.2023 - 10.2024
Coordinated with vendors to ensure quality products at competitive prices.
Collaborated with server trainees to promptly resolve potential customer concerns.
Supervised the selection, training, development, and evaluation of staff members.
Reviewed profit and loss statements regularly to assess financial performance of the restaurant.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Developed and managed departmental budget, revenue goals, and cost controls.
Planned weekly work schedules based on forecasted business needs while ensuring labor costs were kept within budget.
Coached staff on strategies to enhance performance and improve customer relations.
Worked closely with marketing teams to develop promotional campaigns that increased sales volume.
Monitored inventory levels of supplies needed for daily operations.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Evaluated existing food and beverage programs to identify areas of improvement and implement changes.
Managed ordering process including placing orders from vendors, tracking deliveries.
Executive Chef
Clinton Country Club
Clinton, IL
01.2018 - 08.2021
Monitored quality, presentation and quantities of plated food across line.
Supervised the selection, training, scheduling, and performance of kitchen personnel.
Improved performance of team members resulting in high-quality meals produced daily.
Controlled labor costs through effective use of staff scheduling techniques.
Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
Trained kitchen workers on culinary techniques.
Operations Manager
Sodexo Magic
Decatur, IL
09.2015 - 09.2017
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Managed scheduling, training and inventory control.
Delegated work to staff, setting priorities and goals.
Delivered positive customer experiences by implementing effective quality assurance practices.
Education
High School Diploma -
Clinton Community High School
Clinton, IL
05-1998
Some College (No Degree) - Mechanical Engineering
Northern Illinois University
Dekalb, IL
Some College (No Degree) - Culinary Arts
Joliet Junior College
Joliet, IL
Skills
Vendor management
Inventory control
Budget management
Menu development
Cost analysis
Customer service
Certification
Food Sanitation License
Timeline
Director of Food and Beverage
Eastland Suites Hotel & Conference Center Bloomington Normal
09.2023 - 10.2024
Executive Chef
Clinton Country Club
01.2018 - 08.2021
Operations Manager
Sodexo Magic
09.2015 - 09.2017
High School Diploma -
Clinton Community High School
Some College (No Degree) - Mechanical Engineering
Northern Illinois University
Some College (No Degree) - Culinary Arts
Joliet Junior College
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