Jon Frost
Orlando,FL
Summary
Strong leader and problem-solver dedicated to enhancing operations through development of personnel in order to increase both top and bottom fiscal lines, establishing growth potential for the company and its members. Seeking to utilize talents in a multi-unit position.
Overview
19
19
years of professional experience
Work History
General Manager
Parker Hospitality
10.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Analyzed market trends and competitor activities to create competitive advantages.
General Manager
Bubba Gump Shrimp Co.
10.2016 - 10.2021
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Trained new employees on proper protocols and customer service standards.
General Manager
Bubba Gump Shrimp Co.
02.2012 - 10.2016
- Implementation of all company standards and systems during new store opening.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
General Manager
Bubba Gump Shrimp Co.
11.2004 - 10.2012
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Bachelor of Arts - English Literature
Longwood University
Farmville, VA12.1998
Skills
- Sales Planning and Implementation
- Team Leadership
- Staff Development
- Analytical Skills
Timeline
General Manager
Parker Hospitality
10.2021 - Current
General Manager
Bubba Gump Shrimp Co.
10.2016 - 10.2021
General Manager
Bubba Gump Shrimp Co.
02.2012 - 10.2016
General Manager
Bubba Gump Shrimp Co.
11.2004 - 10.2012
Bachelor of Arts - English Literature
Longwood University
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