Jon Gutekunst

• Diagnosed and repaired complex machinery to ensure optimal operational performance.
• Led troubleshooting efforts, reducing downtime through effective problem-solving techniques.
• Mentored junior technicians on equipment maintenance protocols and repair procedures.
• Implemented process improvements that enhanced service efficiency and customer satisfaction.
• Conducted comprehensive inspections to identify potential mechanical failures before they occurred.
• Communicated effectively with clients to provide comprehensive explanations of required repairs while addressing any concerns or questions they had.
• Applied knowledge of various manufacturers'' equipment in order to provide accurate diagnoses and effective solutions tailored to specific devices.
• Increased client trust by providing accurate quotes for services rendered based on diagnostic findings while remaining transparent about potential additional costs.
• Upheld high standards of professionalism, punctuality, and integrity in all interactions with clients and colleagues alike.
• Enhanced team morale and productivity by fostering a collaborative atmosphere, sharing knowledge, tips, and best practices with colleagues regularly.

Responsible for complete rebuilds of CNC Machines Between 2009 and 2015.