Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Interests
Work Availability
Work Preference
Software
Timeline
BusinessDevelopmentManager
Jon Harman

Jon Harman

Winston-Salem,NC

Summary

A strong leader, problem-solver, and strategic thinker dedicated to streamlining operations to maximize resources and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact institutional success in any setting. Experienced in and passionate about developing people and helping them achieve their full potential by coaching them to excellence.

Overview

17
17
years of professional experience
3
3
Certification
3
3
Languages

Work History

Director, Student Care

Forsyth Tech Community College
03.2022 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored and coordinated workflows to optimize resources.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Provide strategic direction and insight for critical college functions

Coordinator, Customer Service

Forsyth Tech Community College
01.2019 - 03.2022
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Maintained registration and compliance protocols for Continuing Education programs

Lead Pastor

Christ Lives Baptist Church
04.2017 - 11.2019
  • Oversaw administration and management of all areas of ministry.
  • Enhanced congregation growth by implementing innovative outreach programs and community engagement initiatives.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Recruited, trained, and mentored volunteer and paid staff and leaders to assist in various ministries, enhancing overall effectiveness.
  • Oversaw an attendance growth of 400%
  • Led in organization of the church's financials
  • Implemented a strategic vision and plan for future growth and impact
  • Assisted families during times of crisis by providing compassionate pastoral care, prayer support, and guidance.
  • Implemented new discipleship programs aimed at deepening believers'' understanding of their faith journey.
  • Oversaw financial management for the church, ensuring responsible stewardship of resources and budget allocation.
  • Fostered spiritual development through the creation and implementation of dynamic sermon series and small group studies.
  • Supervised pastoral and ministry staff

Missionary, Church Planter

The Gospel Preacher Association
01.2007 - 12.2016
  • Based in Brazil, South America, but worked in Peru and Colombia also
  • Oversaw groups of short-term ministry groups and long-term ministry teams
  • Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Developed effective communication skills by interacting with diverse populations in various settings.
  • Managed personnel, including interpersonal conflicts, working to mutually accepted and beneficial resolutions
  • Established and built trust within the community through regular engagement
  • Started new churches in various cultural contexts and economic settings
  • Facilitated various strategic and cooperative initiative, uniting previously independent church groups for singular ministry purposes
  • Trained future lay and professional ministry leaders in formal training institutions.

Education

Bachelor of Arts - Biblical Studies

Carolina University
Winston-Salem, NC
05.2004

High School Diploma -

Louisburg High School
Louisburg, NC
05.2000

Skills

  • Strategic Planning
  • Verbal and Written Communication
  • People Management
  • Operations Management
  • Project Management
  • Team Management
  • Mentorship and Staff Development
  • Budget Management
  • Business Planning
  • Data Analysis
  • Hiring and Retention

Certification

  • Coaching Powered Leader Certification, InsideTrack
  • Student Coach, InsideTrack
  • Certified Contact Center Manager, Benchmark Portal

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Full Professional

Accomplishments

  • Established and trained cooperative groups of ministry church planters in several South American countries
  • Built a new department from scratch at Forsyth Tech Community College to support Student Services
  • Realized a 400% growth in attendance within 2 years at a small church in Winston-Salem, NC

Interests

Camping

Hiking

Woodworking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany Culture

Software

Ellucian Colleague

Microsoft Office

OnBase

Element451 CRM

FreshDesk

Timeline

Director, Student Care

Forsyth Tech Community College
03.2022 - Current

Coordinator, Customer Service

Forsyth Tech Community College
01.2019 - 03.2022

Lead Pastor

Christ Lives Baptist Church
04.2017 - 11.2019

Missionary, Church Planter

The Gospel Preacher Association
01.2007 - 12.2016

Bachelor of Arts - Biblical Studies

Carolina University

High School Diploma -

Louisburg High School

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Jon Harman