Jon Hedges
Raleigh,NC
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
8
8
years of professional experience
Work History
Sales Manager
Ashley Furniture Homestore
07.2020 - Current
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Behavior Technician
Hillside Children's Center
04.2016 - 01.2020
- Organized recreational activities to assist in patient recovery.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Facilitated group sessions to teach clients positive coping strategies.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Education
Bachelor of Science - Psychology
Elmira College
Elmira, NY06.2016
Bachelor of Science - Criminal Justice
Elmira College
Elmira, NY06.2016
Skills
- Customer Service
- Lead Identification and Generation
- Business Planning
- Sales strategy development
- Document Management
- Sales process
- Social Skills Development
- Documentation skills
Timeline
Sales Manager
Ashley Furniture Homestore
07.2020 - Current
Behavior Technician
Hillside Children's Center
04.2016 - 01.2020
Bachelor of Science - Psychology
Elmira College
Bachelor of Science - Criminal Justice
Elmira College