Jon Kelly
Allen,TX
Summary
Dynamic Pharmacy Technician with proven expertise at Abrams Royal Pharmacy, excelling in medication dispensing and workflow optimization. Adept at problem-solving and team collaboration. I enhanced pharmacy operations and improved customer satisfaction through effective communication and patient education. Committed to maintaining confidentiality and ensuring compliance with HIPAA standards.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Pharmacy Technician
Abrams Royal Pharmacy
Dallas, TX
08.2024 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Maintained inventory levels, ensuring availability of medications and supplies.
- Operated pharmacy software to process prescription orders and manage records.
- Educated patients on medication usage, side effects, and storage requirements.
- Collaborated with healthcare providers to clarify prescription details and resolve issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Kids Club Coordinator
Allen ISD
Allen, TX
08.2020 - 08.2024
- Implemented feedback mechanisms to assess club effectiveness and improve future programming.
- Trained new members on club objectives, policies, and procedures to ensure consistent understanding and compliance.
- Trained new staff members to uphold high standards of service and professionalism within the club environment.
- Developed tailored programs that catered to specific interests of members, creating variety in offered activities.
- Collaborated with other club coordinators for resource sharing, improving overall club performance.
Kids Club Assistant Coordinator
Allen ISD
Allen, TX
08.2015 - 08.2016
- Facilitated smooth check-in process for members, ensuring accurate record-keeping in the membership database.
- Supported club events and programs by setting up necessary equipment and coordinating logistics with staff members.
- Ensured a safe and clean environment for members by regularly inspecting equipment and maintaining cleanliness standards.
Kids Club Assistant
Allen ISD
Allen, TX
08.2015 - 08.2016
- Assisted in planning and executing club activities and events.
- Coordinated logistics for meetings, ensuring all materials were prepared and available.
- Supported communication efforts between students, faculty, and community members.
- Developed promotional materials to increase student engagement in club initiatives.
- Monitored attendance and participation metrics to assess program effectiveness.
Education
Bachelor of Arts - Visual And Performing Arts
The University of Texas At Dallas
Richardson, TX12-2019
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Pharmacy and customer records management
- Pharmacy software proficiency
- Interpreting and processing medication orders
- Pharmacy operations
Certification
Certified Pharmacy Technician #368085
Timeline
Pharmacy Technician
Abrams Royal Pharmacy
08.2024 - Current
Kids Club Coordinator
Allen ISD
08.2020 - 08.2024
Kids Club Assistant Coordinator
Allen ISD
08.2015 - 08.2016
Kids Club Assistant
Allen ISD
08.2015 - 08.2016
Bachelor of Arts - Visual And Performing Arts
The University of Texas At Dallas