Jon Lewis
Richmond,VA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Hospitality Manager
Buffalo Wild Wings
Richmond, Virginia
07.2020 - 03.2024
- Trained and supervised staff on customer service standards and procedures.
- Implemented inventory control measures to manage food and beverage supplies effectively.
- Developed and implemented hospitality policies to ensure guest satisfaction.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Master Grill Operator
Outback Steakhouse
Richmond, Virginia
05.2015 - 08.2019
- Managed cooking temperatures and times to ensure perfect doneness.
- Supervised kitchen staff during peak hours to maintain efficient workflows.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Adhered to health and safety standards when preparing food.
Assistant General Manager
Noodles & Company
Richmond, Virginia
09.2009 - 04.2018
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Prepared weekly schedules for staff members based on their availability.
- Monitored inventory levels and placed orders for new stock as needed.
Education
GED -
Thomas Jefferson Highschool
4100 West Grace St06-2008
Skills
- Customer service
- Inventory management
- Policy development
- Staff training
- Hospitality standards
- Relationship management
- Time management
- Food safety regulations
Certification
Career readiness certificate
Timeline
Hospitality Manager
Buffalo Wild Wings
07.2020 - 03.2024
Master Grill Operator
Outback Steakhouse
05.2015 - 08.2019
Assistant General Manager
Noodles & Company
09.2009 - 04.2018
GED -
Thomas Jefferson Highschool