Summary
Overview
Work History
Education
Skills
Timeline
References
TruckDriver

Jon Link

Grapevine,TX

Summary

Experienced food service and hospitality manager with a strong track record in process improvement and team leadership. Skilled in inventory management, staff training, and enhancing customer satisfaction. Known for building strong client and coworker relationships, and driving sales growth through dedicated service.

Overview

11
11
years of professional experience

Work History

District Manager

Wingstop
Waxahachie, Texas
03.2025 - 09.2025
  • Identified and implemented process improvement opportunities across district locations.
  • Trained team members on operational procedures and excellent customer service.
  • Ensured accurate inventory levels across all district locations.
  • Conducted regular store visits to ensure compliance with policies and standards.
  • Oversaw financial performance, controlling operational costs within budget guidelines.
  • Developed schedules and sales forecasts to meet productivity goals.
  • Managed team schedules and training to enhance productivity.

Licensed Sales Producer

Allstate
Flower Mound, Texas
01.2023 - 03.2025
  • Guided prospective clients through complete insurance processes, identifying coverage gaps to enhance protection and business growth.
  • Acquired in-depth expertise in auto, property, life, and business insurance, providing tailored advice.
  • Developed customized insurance solutions aligned with client needs.
  • Enhanced accuracy of data collection by structuring desktop spreadsheet systems.
  • Maintained updated knowledge on industry trends through comprehensive insights into financial and insurance products.
  • Secured repeat business and referrals via personalized service delivery.
  • Established strong client relationships through prompt responses, accurate information, and consistent follow-up.
  • Pursued ongoing professional development through workshops, courses, and webinars.

General Manager

C4 Pizza (Dominos)
Lewisville, Texas
01.2021 - 01.2023
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Managed staff scheduling and training programs to boost team productivity.
  • Monitored inventory levels and coordinated supply orders to ensure timely delivery.
  • Achieved operational report scores of 95 or higher while maintaining food and labor costs under 50%. This was maintained during a +20% PCYA growth.
  • Directed hiring processes, including scheduling and conducting interviews for management and crew positions.
  • Resolved customer complaints swiftly to ensure satisfaction and loyalty.

Assistant Manager

C4 Pizza (Dominos)
Lewisville, Texas
09.2014 - 01.2021
  • Assisted in managing daily operations and ensuring team efficiency.
  • Received a 5-star report on every corporate inspection while on duty (stores get three unannounced inspections per year).
  • Coordinated staff schedules to optimize coverage and productivity.
  • Monitored inventory levels and ordered supplies as needed for smooth operations.
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.

Line Cook

Milwaukee Burger
Eau Claire, Wisconsin
09.2017 - 07.2018
  • Operated kitchen equipment, including grills, fryers, and ovens safely.
  • Collaborated with team members to ensure timely food delivery during peak hours.
  • Maintained cleanliness and organization of the kitchen workspace throughout shifts.
  • Assisted in training new cooks on food preparation techniques and safety protocols.

Head Boys Counselor

Ironwood Springs Christian Ranch
Stewartville, Minnesota
05.2017 - 08.2017
  • Collaborated with seasonal and year-round employees while residing onsite.
  • Organized outdoor camps for children aged eight to eighteen, leading a team of counselors.
  • Performed general labor tasks around ranch, including woodworking, lawn care, fencing, and painting.
  • Assisted in horse stables and facilitated trail rides for guests and campers.
  • Helped operate what was the largest wheelchair sports camp in the country. People ages 8-55+ came to play softball, rock climb, zipline, ride horses, plus many other competitions and activities specifically adapted for them.

Education

High School Diploma -

Flower Mound High School
Flower Mound, TX
06-2014

Skills

  • Process improvement
  • Team leadership
  • Inventory management
  • Financial monitoring
  • Sales forecasting
  • Ensuring compliance
  • Customer satisfaction enhancement
  • Staff training
  • Troubleshooting

Timeline

District Manager

Wingstop
03.2025 - 09.2025

Licensed Sales Producer

Allstate
01.2023 - 03.2025

General Manager

C4 Pizza (Dominos)
01.2021 - 01.2023

Line Cook

Milwaukee Burger
09.2017 - 07.2018

Head Boys Counselor

Ironwood Springs Christian Ranch
05.2017 - 08.2017

Assistant Manager

C4 Pizza (Dominos)
09.2014 - 01.2021

High School Diploma -

Flower Mound High School

References

References available upon request.

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