Jon McDonald
Myrtle Beach,SC
Overview
7
7
years of professional experience
Work History
Outside Sales Representative
Spectrum
09.2022 - Current
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently
Certified Lifeguard
Dunes Village Resort
07.2017 - 08.2022
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Entered water immediately to pull struggling swimmers to safety.
Customer Service Manager
BI-LO Grocery Store
06.2016 - 05.2017
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Education
Bachelor of Science - Business Administration, Management
Coastal Carolina University, AACSB-Accredited E. Craig Wall Sr. College of Business Administration
Conway, SC05.2022
Skills
- Skills/Qualities:
- Leadership
- Conflict management
- Very detailed/organized
- Excellent customer service skills
- Computer based research programs
- Time management
- Data entry skills
- Decision making skills
- Data processing skills
Additional Information
- Member of The National Society of Leadership and Success Chapter
- Phi Eta Sigma National Honor Society member
- Phi Sigma Pi National Honor Fraternity
Timeline
Outside Sales Representative
Spectrum
09.2022 - Current
Certified Lifeguard
Dunes Village Resort
07.2017 - 08.2022
Customer Service Manager
BI-LO Grocery Store
06.2016 - 05.2017
Bachelor of Science - Business Administration, Management
Coastal Carolina University, AACSB-Accredited E. Craig Wall Sr. College of Business Administration