Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jon Okoye

Columbus,OH

Overview

7
7
years of professional experience
1
1
Certification

Work History

Group Fitness Instructor

Life Time Fitness Inc.
02.2023 - Current
  • Developed creative and fun fitness classes to keep participants engaged and motivated.
  • Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
  • Planned and executed group fitness sessions with warm-ups and cool-downs.
  • Collaborated with other instructors to create effective class designs focused on participant feedback.

Coach

Orange Theory
08.2022 - Current
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Monitored Members during class to establish high level of performance.
  • Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
  • Enhanced client experience by maintaining motivational and supportive culture.

Customer Service Representative

Arise Virtual Solutions, The Home Depot
07.2018 - Current
  • Used strong communication to answer questions and concerns from customers
  • Called out to vendors, carriers, and stores to get accurate information on orders
  • Gave product information and placed orders for customers
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Customer Service Representative

Dicks Sporing Goods
04.2018 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Track and Field Assistant Coach

Grace New Hope Church, NG3 Athletics Christian Association
08.2019 - 12.2019
  • Introduced the athletes to advanced sprinting techniques
  • Guided planned workouts to teens ages 15-18
  • Helped with equipment setup and breakdown
  • Assisted with timing and recording footage, Administered bible study
  • Inspired teens to be better athletes
  • Helped with equipment setup and breakdown
  • Planned group meetings

Personal Coach

Self-employed
02.2019 - 07.2019
  • Trained teens age 15-18 during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Helped with equipment setup and breakdown
  • Assisted clients with personal fitness goals through realistic objectives.
  • Assisted with timing and recording footage
  • Introduced the athletes to advanced sprinting techniques

Basketball Coach

McConnell Middle School
10.2017 - 02.2019
  • Planned workouts including plyometric, speed, and cardio
  • Organized mechanical and agility drills
  • Managed and motivated kids age 11-14

Volunteer

Hosea Feed the Hungry & Homeless
01.2018 - 01.2019
  • In charge of keeping food organized
  • Organized and cleaned the kitchen
  • Helped people check in

Apparel Associate

Dicks Sporting Goods
08.2016 - 01.2017
  • Responsible for cash handling and register
  • Organized apparel and helped customers locate apparel
  • Developed sales skills by marketing rewards program

Education

Some College (No Degree) -

University of Georgia

High School Diploma -

Archer High School
Lawrenceville, GA
05.2012

Skills

  • Strength and Agility Training
  • Customized Workout Plans
  • Active Listening
  • Leadership and Coaching
  • Safety and Emergency Procedures
  • Customer Relations
  • Account Management
  • Call Center Operations
  • Customer Service

Certification

  • ACE - Certified Group Fitness Instructor
  • First Aid/CPR Certified

Timeline

Group Fitness Instructor

Life Time Fitness Inc.
02.2023 - Current

Coach

Orange Theory
08.2022 - Current

Track and Field Assistant Coach

Grace New Hope Church, NG3 Athletics Christian Association
08.2019 - 12.2019

Personal Coach

Self-employed
02.2019 - 07.2019

Customer Service Representative

Arise Virtual Solutions, The Home Depot
07.2018 - Current

Customer Service Representative

Dicks Sporing Goods
04.2018 - Current

Volunteer

Hosea Feed the Hungry & Homeless
01.2018 - 01.2019

Basketball Coach

McConnell Middle School
10.2017 - 02.2019

Apparel Associate

Dicks Sporting Goods
08.2016 - 01.2017

Some College (No Degree) -

University of Georgia

High School Diploma -

Archer High School

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Jon Okoye