Jon Visintainer
Brighton,MA
Summary
Determined and hard working professional in search of the next step in my career path, who is passionate and eager to utilize the skills and life lessons I have acquired.
Overview
19
19
years of professional experience
Work History
Lead Bartender
Moldova Restaurant
Newton, MA
09.2023 - Current
- Provide exceptional customer service to every guest
- Track and maintain inventory to ensure all products are in stock and available
General Manager
Tim Hortons
Southgate, MI
08.2022 - 05.2023
- General Manager of a store with weekly sales in excess of $20,000 per week
- Responsible for making the weekly schedule, as well as hiring, training, and disciplining employees as needed
- Maintain inventory and product orders to ensure all offerings were available, while successfully keeping both labor costs and product orders under the goal metric of 30% of sales each on a weekly basis
- Facilitate a great customer service experience for all guests, and see that the store was kept clean and all proper food handling procedures were followed at all times
Care Manager
Quality Behavioral Health, Inc
Detroit, MI
07.2020 - 06.2022
- Launched and oversaw a brand new pilot Opioid Health Home program, while growing it into the largest and most successful in Macomb County, MI
- Coordinated outpatient services and appointments for over 150 patients, generating over $40,000 per month in revenue as a one-person program team
- Wrote and submitted various federal grant proposals for different potential ventures, with a success rate of over 80%.
Lead Bartender
Top Of The Pontch
Detroit, MI
11.2014 - 01.2019
- Head/Only bartender for fine dining restaurant named Restaurant of the Year 2015 and 2016 by MetroTimes Magazine
- Nominated for 2015 Detroit ROSE (Recognition of Service Excellence) Award by management
- Create craft cocktail list, quickly prepare service bar drinks for the restaurant while providing an excellent guest experience to bar patrons
Lead Bartender
Red Lobster
Southgate, MI
06.2005 - 11.2014
- Awarded the DRIVE, VIP, and Starfish Crewmember Awards by management
- Ensure customer satisfaction and a quality experience for every guest
- Train new staff members on company policies and standards, as well as function as a floor manager as needed
Education
Certified Nursing Aide -
Healthcare EDU
Brockton, MA09.2023
BBA - Management
Eastern Michigan University
Ypsilanti, MI06.2011
Skills
- Highly organized, efficient, and detail-oriented
- Strong oral and written communication skills
- Excellent time management and multi-tasking abilities
- Self-motivated with a strong work ethic
- Exceptional customer service skills and experience
Timeline
Lead Bartender
Moldova Restaurant
09.2023 - Current
General Manager
Tim Hortons
08.2022 - 05.2023
Care Manager
Quality Behavioral Health, Inc
07.2020 - 06.2022
Lead Bartender
Top Of The Pontch
11.2014 - 01.2019
Lead Bartender
Red Lobster
06.2005 - 11.2014
Certified Nursing Aide -
Healthcare EDU
BBA - Management
Eastern Michigan University