Jonah Donnell
St. Charles,IL
Summary
During my studies in video production enhancing my skills in video editing and on location filming, I have progressed as a dynamic and reliable professional with a strong background in customer service and problem-solving, honed at Hotel Baker. Not to mention my proven ability to enhance customer experiences while maintaining high standards of organization and safety, I bring forth skills in logistics and inventory management, ensuring efficient operations and timely service delivery, always a committed team player dedicated to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bellman/Doorman
Hotel Baker
10.2017 - Current
- Facilitated luggage handling, guaranteeing prompt room delivery.
- Provided exceptional customer service, addressing guest inquiries and requests promptly.
- Maintained cleanliness and organization of lobby and entrance areas.
- Ensured guest rooms were ready by working closely with guest service representatives.
Bicycle Technician
Sammy's Bikes
01.2021 - 07.2021
- Diagnosed mechanical issues, utilizing specialized tools to identify and resolve problems efficiently.
- Collaborated with team members to streamline repair processes, improving turnaround times.
- Implemented quality control checks on repaired bicycles, reinforcing commitment to high standards.
- Upheld safety standards in the workshop, ensuring proper use of tools and equipment to prevent accidents.
- Assisted in inventory management, maintaining an organized stock of parts and accessories for timely repairs.
Library Page
Batavia Public Library Of Illinois
09.2018 - 07.2019
- Sorted and shelved library materials to ensure efficient access for patrons.
- Assisted patrons in locating resources, enhancing user experience and satisfaction.
- Maintained organization of library spaces for optimal functionality and aesthetics.
- Processed new library materials, ensuring accurate cataloging and timely availability.
Kitchen Assistant
Charlie Fox's Pizzeria
04.2015 - 01.2018
- Assisted in food preparation, ensuring timely service and adherence to quality standards.
- Maintained cleanliness and organization of kitchen areas, promoting safety and efficiency.
- Supported chefs by restocking ingredients and supplies, contributing to smooth kitchen operations.
- Operated kitchen equipment safely, following proper procedures to minimize hazards.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Warehouse Worker
Winergy Drive Corporations
12.2015 - 05.2016
- Conducted inventory checks, ensuring accuracy and proper stock levels.
- Maintained cleanliness and organization of warehouse spaces for safety compliance.
- Assisted in loading and unloading shipments, optimizing workflow processes.
- Inspected incoming products for quality assurance before storage procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Associate of Arts - Film And Video Production
Elgin Community College
Elgin, ILSkills
- Team player mentality
- Reliability and punctuality
- Shipping and receiving
- Local directions
- Guest services
- Minor maintenance
- Customer service
- Problem-solving
- Computer literacy
- Public speaking
- Stress management
- Video editing
- Video recording
- Digital design
Certification
Vocational Specialist Certificate in Web Design
Timeline
Bicycle Technician
Sammy's Bikes
01.2021 - 07.2021
Library Page
Batavia Public Library Of Illinois
09.2018 - 07.2019
Bellman/Doorman
Hotel Baker
10.2017 - Current
Warehouse Worker
Winergy Drive Corporations
12.2015 - 05.2016
Kitchen Assistant
Charlie Fox's Pizzeria
04.2015 - 01.2018
Associate of Arts - Film And Video Production
Elgin Community College