Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Jonah Goldman

Laramie

Summary

Dynamic and results-driven professional with a proven track record at Daniel's Jewelry, recognized for exceptional customer service and effective complaint resolution. Adept at multitasking and organization, I leverage strong interpersonal skills to enhance customer experiences and drive sales. Committed to delivering timely and dependable service while maintaining attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate

Walmart
Laramie
07.2023 - Current
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered store and merchandise questions and led customers to wanted items.
  • Trained new associates on store operations, policies, and procedures.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.

Sales Associate

Daniel's Jewelry
Rock Springs
04.2020 - 05.2023
  • Completed paperwork accurately for all transactions according to company policies.
  • Processed sales transactions using cash registers or point-of-sale systems.
  • Upsold additional services or products to increase revenue opportunities.
  • Advised customers on the selection of products based on their needs and preferences.
  • Resolved customer complaints in a professional manner.
  • Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
  • Demonstrated product knowledge to answer customer questions and inquiries.

Education

High School Diploma -

Rock Springs High School
Rock Springs, WY
05-2020

Accouting

University of Wyoming
Laramie, WY

Skills

  • Customer service
  • Effective Complaint Resolution
  • Strong Interpersonal Skills
  • Effective Time Management
  • Attention to detail
  • Multitasking and organization
  • Software Competency
  • Timely and Dependable

Affiliations

  • I have recently taking a strong liking to Golf
  • In the winter I am a regularly snowboarder
  • I enjoy spending time with friends and family
  • Friendly competition
  • Passion for cooking
  • Casual reading

Accomplishments

  • Recognized as employee of the month at Walmart
  • Regularly achieved and exceeded sales expectations at Daniel's Jewelry

Certification

  • Previous EMT certification in Wyoming

References

References available upon request.

Timeline

Associate

Walmart
07.2023 - Current

Sales Associate

Daniel's Jewelry
04.2020 - 05.2023

High School Diploma -

Rock Springs High School

Accouting

University of Wyoming
Jonah Goldman