Jonah Kench
Tampa
Summary
Results-driven IT Solutions Consultant with over 8 years of expertise in SaaS and digital transformation, specializing in sales development and client relations. Proven track record of leading teams to consistently exceed sales quotas by implementing innovative strategies that enhance pipeline forecast accuracy. Strong commitment to cultivating enduring partnerships and fostering customer loyalty through tailored approaches and strategic insights that drive significant account growth. Recognized as a proactive problem-solver dedicated to delivering exceptional value to clients and stakeholders, embodying the belief that relationships drive business success.
Overview
8
8
years of professional experience
Work History
Sales Specialist
TeamViewer
Tampa, Florida, United States
06.2024 - Current
- Engineered integrated SaaS solutions to enhance remote management, monitoring of cybersecurity assets, and process automation for commercial clients.
- Enhanced client engagement and revenue growth by strategically upselling and cross-selling within existing TeamViewer accounts.
- Led targeted discovery sessions and product demonstrations to effectively highlight account growth potential with TeamViewer.
- Facilitated personalized demonstrations of TeamViewer solutions, resulting in increased client loyalty and overall sales volume.
- Conducted analysis of client spending behaviors to propose strategies for reducing vendor reliance and streamlining operations.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Developed and nurtured client relationships to ensure continuous support and long-term satisfaction.
Director of Business Development
Actsoft Inc
Tampa, Florida, United States
02.2020 - 06.2024
- Spearheaded SaaS solution sales strategy development and execution to drive revenue growth.
- Achieved a 25% increase in monthly sales quotas, driving the development of new sales systems and strategies for sustainable growth.
- Led a team of 17 business development representatives to enhance close rates through strategic LinkedIn mining and effective communication.
- Directed implementation of a new CRM system to enhance lead tracking efficiency.
- Created comprehensive training initiatives for the sales team aimed at fostering teamwork and elevating performance across critical sales objectives.
- Interpreted customer feedback data to inform and refine sales strategies, contributing to higher client retention rates.
- Cultivated a supportive environment for junior sales staff, encouraging continuous learning and teamwork.
- Performed detailed market analysis to identify emerging trends that informed strategic initiatives and strengthened competitive positioning.
Account Executive
FreightCenter
Palm Harbor, Florida, United States
06.2018 - 02.2020
- Utilized in-depth knowledge of domestic and international freight shipping to develop tailored logistical solutions for client needs.
- Established new business opportunities and nurtured client relationships through proactive outreach via calls and email campaigns.
- Directed a team of logistics coordinators, fostering their development into successful account executives.
- Conducted analysis of shipping trends to refine logistics strategies aimed at optimizing delivery timelines.
- Executed targeted outreach strategies to cultivate client relationships, resulting in increased repeat business and revenue growth.
- Developed and implemented communication protocols for client interactions to streamline processes and improve response times.
Education
BBA - Management
University of South Florida
Tampa, FL06-2026
Skills
- Software as a service
- Revenue growth strategy
- Client account management
- Technology integration expertise
- Automated process optimization
- Consultative sales approach
- Competitive analysis
- Expert relationship management
- Retention strategy implementation
- Proficient in negotiation strategies
LINKS
LinkedIn: www.linkedin.com.
Timeline
Sales Specialist
TeamViewer
06.2024 - Current
Director of Business Development
Actsoft Inc
02.2020 - 06.2024
Account Executive
FreightCenter
06.2018 - 02.2020
BBA - Management
University of South Florida