Jonah LeNoue
Barnesville,MN
Summary
Dynamic professional with a proven track record, excelling in customer service and staff management. Skilled in training and mentoring, I foster high-performance teams while ensuring exceptional service delivery. Committed to continuous improvement, I maintain meticulous attention to detail, enhancing operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Supervisor
Mail Hauler Trucking
Fargo, ND
06.2021 - Current
- Oversaw daily operations, ensuring timely delivery of freight and compliance with safety regulations.
- Trained new employees on operational procedures and safety protocols, fostering a culture of safety and accountability.
- Monitored vehicle performance and maintenance schedules, ensuring fleet readiness and minimizing downtime.
- Occasionally helped with scheduling and payroll when needed.
BDC Sales
Luther Family Ford
Fargo, ND
06.2020 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Quick Lane Service Advisor
Luther Family Ford
Fargo, ND
03.2017 - 06.2021
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted customers in selecting appropriate services based on needs and preferences.
- Maintained accurate records of service transactions and customer interactions.
- Collaborated with technicians to ensure timely completion of services and repairs.
- Trained new staff on operational processes and customer engagement techniques.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Education
High School Diploma -
Barnesville High School
Barnesville, MN05.2019
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Public speaking
- Verbal and written communication
Timeline
Supervisor
Mail Hauler Trucking
06.2021 - Current
BDC Sales
Luther Family Ford
06.2020 - 06.2021
Quick Lane Service Advisor
Luther Family Ford
03.2017 - 06.2021
High School Diploma -
Barnesville High School