Jonah Limbert
Douglasville
Summary
Exceptionally detail-oriented & seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team, or, solo environments. Diligent worker with strong communication and task prioritization skills combined with an insatiable thirst for new knowledge and skills.
Overview
11
11
years of professional experience
Work History
CSR Sales Administrator
Victory Packaging
02.2022 - Current
- Entered orders into Enterprise8 computer database system.
- Processed 150+ invoices each weeks and e-mailed documentation to clients.
- Developed and updated databases to handle customer data.
- Liaised with sales, warehouse and management teams to develop solutions and accomplish shared objectives.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Recorded actions taken, issues resolved and operations information to effectively manage customer accounts.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Recorded each delivery using proper paperwork before leaving warehouse.
Creative Arts Consultant
Self-Employed
12.2018 - Current
- Partnered closely with senior leadership and creative team to accumulate and disseminate best practices.
- Collaborated with production on task list creation to meet overall project goals on time
- Handled client communications and led meetings, providing clear direction and consistent updates on design progress.
- Partnered with design to shape strategic and creative output of growth channels.
- Evaluated and contributed to team ideas and translated into actionable project plans
- Fostered highly communicative, and collaborative team culture on visual product projects
Universal Teller
Wells Fargo
04.2019 - 06.2021
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Organized, stocked and maintained teller window area.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Processed customer transactions promptly, minimizing wait times.
- Received loan and utility payments, sending funds to correct destinations.
- Maintained friendly and professional customer interactions.
- Conducted regular proof work and followed up on chargebacks and deposit corrections.
Sales Supervisor
Sunglass Hut
05.2016 - 11.2018
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Built and maintained rapport with store personnel to effectively meet company and client objectives.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Arranged items in favorable positions and areas of store for optimal sales.
- Oversaw frequent store recoveries to keep sales floor organized and presentable.
- Promoted exceptional customer service by engaging clients on sales floor.
Warehouse Coordinator
Round Eye Supply
10.2013 - 03.2014
- Verified accuracy of shipping and receiving documents and maintained records.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Worked with purchasing to set order points and replenishment quantities for optimal inventory levels.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
Education
No Degree -
West Georgia Technical College
Douglasville, GASkills
- Strategic planning
- Creative Team Leadership
- Relationship Building and Management
- Data Entry
- Microsoft Office
- Customer Service Expert
- People Oriented
- Proofreading
- Typing skills
- Multitasking
Accomplishments
-Exceeded my Sales Goal 67% of my entire time at Sunglass Hut
-Received Superior Customer Service Award during my time at Wells Fargo
-Single-handedly reorganized
entire warehouse; the layout
of pallets & the cases they held,
which provided greater
efficiency and quickness in
picking. (via RoundEye Supply)
Timeline
CSR Sales Administrator
Victory Packaging
02.2022 - Current
Universal Teller
Wells Fargo
04.2019 - 06.2021
Creative Arts Consultant
Self-Employed
12.2018 - Current
Sales Supervisor
Sunglass Hut
05.2016 - 11.2018
Warehouse Coordinator
Round Eye Supply
10.2013 - 03.2014
No Degree -
West Georgia Technical College
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