Jonah Shields

• Presented tailored service plans, enhancing customer understanding of product benefits.
• Developed strong relationships with clients through effective communication and follow-ups.
• Utilized CRM software to track sales leads and manage customer interactions efficiently.
• Conducted on-site assessments to determine customer lawn care needs and preferences.
• Adapted sales techniques based on customer feedback, improving engagement effectiveness.
• Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
• Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
• Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
• Maintained responsibility for 120 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
• Demonstrated adaptability in adjusting sales approach based on varying client preferences ensuring a personalized experience for each prospect.
• Responsible for training new sales associates, maintaining contact with them, keeping them uplifted, and helping them round the edges of their sales pitch.

• Monitored product freshness and quality, removing expired or damaged items promptly.
• Maintained cleanliness and organization of produce section to enhance customer experience.
• Examined product freshness and quality, removing expired or damaged items promptly.
• Provided exceptional customer service by answering inquiries regarding produce selection.
• Stocked fruits and vegetables and removed old or poor-quality products.
• Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling. (regularly sweeping, mopping, discarding of old food.)
• Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
• Collaborated with team members to ensure efficient stocking of shelves and displays.

• Provided excellent customer service, addressing inquiries and resolving issues promptly.
• Processed customer transactions efficiently using point-of-sale systems.
• Managed cash drawer, ensuring accuracy during shifts and end-of-day reconciliation.
• Assisted in maintaining cleanliness and organization of dining area and workstations.

• Honoree of Math, Chemistry, and English.
• Completed AP course in English

Currently Enrolled to study at Parkland college for Business Administration. I will start my Freshman year in fall of 2026.