Jonah Velazquez
Oak Creek,WI
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
2
2
years of professional experience
Work History
General Manager
Crumbl Cookies
01.2022 - 10.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
High School Diploma -
Oak Creek High School
Oak Creek, WI05.2016
Skills
- Business Development
- Loss Prevention
- Customer Retention
- Process Automation
- Supply Chain Management
- Operations Oversight
- Staff Supervision
Timeline
General Manager
Crumbl Cookies
01.2022 - 10.2023
High School Diploma -
Oak Creek High School