Summary
Overview
Work History
Education
Skills
Certification
Assessments
Software
Additional Information
Timeline
Generic

Jonas Frazier

Coeur D Alene

Summary

Retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, and registers. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Service Porter

Parker Subaru
10.2024 - Current
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.

Retail Sales Consultant

AT&T Prime Communications
11.2023 - 10.2024
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.

Lot Attendant/Detailer

Nissan
06.2023 - 11.2023
  • Parked and retrieved cars according to customer needs.
  • Transported customers to and from destinations
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed cars and trucks daily for auto dealership.

Cashier/Customer Service

Paul Bunyun
07.2018 - 05.2023
  • Cashier/Drive-thru
  • Open/close store
  • Converse with customers all throughout the day

Volunteer

North Idaho College
05.2019 - 06.2019
  • I served goods to veterans in need
  • Customer service/Problem solving

Education

High school diploma -

Lake City High School
Coeur d'Alene, ID
06.2022

Skills

  • Customer Engagement
  • Verbal Communication
  • Purchase Recommendations
  • Product Demonstrations
  • Customer Satisfaction
  • Handling Customer Complaints

Certification

Driver's License

Assessments

Sales skills, Proficient, 11/01/23, Influencing and negotiating with customers

Software

Opus Mobile

, 4, Fluent,

SalesForce

, 4, Fluent,

CloudApper

, 5, Expert

Additional Information

I'm seeking a position that is aligns with my passion for customer

Timeline

Service Porter

Parker Subaru
10.2024 - Current

Retail Sales Consultant

AT&T Prime Communications
11.2023 - 10.2024

Lot Attendant/Detailer

Nissan
06.2023 - 11.2023

Volunteer

North Idaho College
05.2019 - 06.2019

Cashier/Customer Service

Paul Bunyun
07.2018 - 05.2023

High school diploma -

Lake City High School

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