Jonas Haugh

• Maintained an 85-90% on-time delivery rate for Drive-Up orders, consistently ranking top 3 in the store.
• Managed checkout operations by providing swift and welcoming service to ensure customer satisfaction.
• Assisted 100+ customers daily between Drive-Up, checkout lanes, and the service desk.
• Assessed individual customer concerns at service desk and provided effective resolutions.

• Engaged with customers swiftly to uphold order precision and satisfaction.
• Maintained a 100% on-time delivery rate.
• Demonstrated reliability and consistency through achievement of a 5.0-star rating.

GPA: 3.3

• Graduated with Honors